Experienced Remote Customer Service and Cargo Handling Professional – Airline Industry Career Opportunity with arenaflex

Key Responsibilities

• Adequately operate ground support equipment, including tugs, forklifts, and tow tractors.
• Be flexible and willing to work varying shifts, including weekends and holidays.
• Work in inclement weather conditions.
• Practice safety-conscious behaviors in all operational procedures and tactics while performing under time constraints.
• Correctly lift, load, unload, and transport mail and cargo to and from aircraft, ensuring on-time shipments.
• Protect cargo and mail from damage, loss, and weather.
• Properly drive and operate ground equipment, including tugs, forklifts, and tow tractors, in areas of congestion.
• Repeatedly lift and load shipment onto carts, ensuring each shipment reaches its destination.
• Operate scanners and computers to ensure mail and cargo are routed correctly to the destination.
• Practice safety-aware behaviors in all operational approaches and techniques.

Essential Qualifications

To be successful in this role, you will need to demonstrate the following essential qualifications:

• Demonstrate that privacy is a concern when handling personal data.
• Embrace diverse people, thinking, and styles.
• Consistently make safety and security, of self and others, the priority.
• High school diploma, GED, or high school equivalency.
• Must be at least 18 years of age.
• Must have a valid driver's license.
• Must be able to drive and safely operate a forklift, baggage tug, and tow tractor.
• Must be proficient in English.
• Must have excellent oral and verbal communication skills and be able to understand specific job instructions.
• Must project a professional image.
• Possess basic computer skills.
• Must complete applicable training instructions.

Preferred Qualifications

While not essential, the following preferred qualifications will be advantageous in this role:

• Previous experience in customer service or cargo handling.
• Knowledge of airline industry operations and procedures.
• Experience operating ground support equipment, including tugs, forklifts, and tow tractors.
• Ability to work in a fast-paced environment and prioritize tasks effectively.

Skills and Competencies

To succeed in this role, you will need to possess the following skills and competencies:

• Excellent communication and customer service skills.
• Ability to work in a team environment and build strong relationships with colleagues.
• Strong problem-solving and analytical skills.
• Ability to prioritize tasks and manage time effectively.
• Basic computer skills and ability to operate scanners and computers.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a shipment Agent, you will have access to training and development programs to help you achieve your long-term career goals. You will also have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences.

Work Environment and Company Culture

arenaflex is a dynamic and progressive company that values its employees and customers. Our culture is rooted in a shared commitment to living our values – Honesty, Integrity, Respect, Perseverance, and Servant Leadership – every day, in everything we do. We offer a supportive and inclusive work environment that encourages collaboration, innovation, and creativity.

Compensation, Perks, and Benefits

As a shipment Agent at arenaflex, you will receive a competitive salary and a comprehensive benefits package, including:

• Full health and well-being benefits.
• Profit sharing program.
• 401(k) with an automatic 3% company contribution plus 6% matching contributions.
• Domestic and international (standby) flight privileges for employees and eligible family members.
• Career development programs to achieve your long-term career goals.
• Access to over 500 discounts, specialty savings, and voluntary benefits through arenaflex perks.

Conclusion

If you're passionate about delivering exceptional customer experiences and working in a fast-paced environment, we invite you to apply for this exciting career opportunity with arenaflex. As a shipment Agent, you will be part of a dynamic team responsible for ensuring that our customers' cargo arrives safely and on time. With a comprehensive benefits package, career growth opportunities, and a supportive work environment, this is an opportunity not to be missed. Apply now to join our team and take your career to new heights!