**Experienced Full Stack Data Entry Specialist – Pharmacy Customer Service Associate**
At arenaflex, we're on a mission to revolutionize the way people live, work, and interact with their healthcare providers. As a leading American pharmaceutical retailer and company, we're committed to delivering exceptional customer experiences, innovative products, and unparalleled services. We're now seeking an experienced Full Stack Data Entry Specialist to join our team as a Pharmacy Customer Service Associate. If you're passionate about delivering outstanding customer service, have a keen eye for detail, and are proficient in data entry, we want to hear from you!
**About arenaflex**
arenaflex is a well-established company with a rich history dating back to 1901. Founded in Chicago, Illinois, we've grown to become one of the largest drug store chains in the United States. Our commitment to innovation, customer satisfaction, and community involvement has earned us a reputation as a trusted partner in healthcare. With a diverse range of products and services, including prescription drugs, over-the-counter medications, health and wellness products, beauty products, and more, we're dedicated to making a positive impact on people's lives.
**Job Summary**
As a Pharmacy Customer Service Associate, you'll play a vital role in delivering exceptional customer experiences, processing prescriptions, and maintaining accurate records. You'll work closely with our pharmacy team to ensure seamless interactions with customers, resolve issues promptly, and provide personalized support. If you're a detail-oriented, tech-savvy individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
**Key Responsibilities**
* Models and conveys a particular and great client experience, registering deals on relegated sales register, and providing clients with considerate, fair, agreeable, and proficient checkout administration.
* As per state and government guidelines, helps the drug specialist, under direct management, in the act of drug store, utilizing drug store frameworks to acquire patient and medication data and cycle remedies.
* Draws in clients and patients by hello them and offering help with items and administrations, settle client issues and answers inquiries to guarantee a positive client experience.
* Models and offers client support best practices with all colleagues to convey a particular and brilliant client experience, including relational propensities (e.g., welcoming, eye to eye connection, graciousness, and so on) and arenaflex administration qualities (e.g., offering assistance proactively, recognizing needs, overhauling until fulfilled, and so on).
* Gives clients gracious, well disposed, quick, and effective help, prescribes things available to be purchased to client and suggests exchange up as well as sidekick things.
* Registers client buys on doled out sales register, collects cash and disseminates change as mentioned; processes voids, returns, postponements, discounts, and trades depending on the situation.
* Keeps counters and retires spotless and very much promoted, takes stock, and keeps up with records, checks in and costs stock as required or as coordinated by senior supervisor or imparted by the shift chief.
* Performs obligations as relegated by Drug store Director, Staff Drug specialist and Senior supervisor including using drug store frameworks to enter patient and medication data, guaranteeing data is placed accurately, filling remedies by recovering, counting and pouring drug drugs, confirming medication is right, and checking for potential collaborations.
* Reports, right away, remedy mistakes to drug specialist on the job and sticks to Organization strategies and methods corresponding to drug store blunders and the Quality Improvement Program.
* Audits and follows the arenaflex Co. Drug store Governing set of rules.
* Rigorously sticks to the arenaflex strategy in regards to Honest intentions Apportioning during all appropriate remedy administering exercises.
* Handles calls that don't need individual consideration of the drug specialist, including those to doctors.
* Processes (revises and resubmits) manual cases for outsider program remedy administrations in a convenient and productive way, and performs other administrative obligations, as relegated by the Drug store Director.
* Helps and supports Drug store Division on stock administration exercises, for example, requesting, unloading, checking and putting away shipment of drugs.
* Keeps up with information on Organization resource security methods, and records claims for distribution center overages (stock got, yet not charged), deficiencies (stock charged, yet not got), request blunders or harmed products including Rx drugs.
* Guarantees consistence with state and neighborhood regulations in regards to managed items (e.g., cocktails and tobacco items).
* Builds and keeps up with shows, including limited time, occasional, super designs, and deal stock.
* Finishes resets and corrections as coordinated.
* Helps with division of food things (e.g., crude food sources from pre-cooked) and item position as determined by strategies/methods (e.g., crude and frozen meats on base retires).
* For consumable things, aids stock revolution, involving the earliest in, earliest out technique and restock outs.
* Has working information on store frameworks and store hardware.
* Gives client support in the photograph region, including advanced identification photograph administration, banner print and imaginative machine, intriguing sell of special photograph items.
* Takes on web get obligations (screens orders in Picture Care Additionally, takes care of requests (pick things), conveys requests to clients as they show up at store).
* Helps with outside and inside upkeep by guaranteeing perfect, flawless, deliberate store condition and appearance.
* Consents to all organization arrangements and techniques; keeps up with deferential associations with colleagues.
* Finishes extraordinary tasks and different undertakings as alloted.
**Essential Qualifications**
* Bachelor's degree in a related field (e.g., business, healthcare, pharmacy).
* Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
* Proficiency in data entry, with attention to detail and accuracy.
* Ability to work in a fast-paced environment, with multiple priorities and deadlines.
* Basic knowledge of pharmacy operations, including prescription processing and patient data management.
* Familiarity with store systems and hardware, including point-of-sale (POS) systems and inventory management software.
* Ability to work a flexible schedule, including nights and weekends.
**Preferred Qualifications**
* Previous experience in a retail or pharmacy environment, with a focus on customer service and data entry.
* Familiarity with arenaflex's products and services, including prescription drugs, over-the-counter medications, and health and wellness products.
* Basic knowledge of medical terminology and pharmacy procedures.
* Ability to lift up to 25 pounds and stand for long periods.
* Familiarity with electronic health records (EHRs) and pharmacy management systems.
**Skills and Competencies**
* Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
* Proficiency in data entry, with attention to detail and accuracy.
* Ability to work in a fast-paced environment, with multiple priorities and deadlines.
* Basic knowledge of pharmacy operations, including prescription processing and patient data management.
* Familiarity with store systems and hardware, including point-of-sale (POS) systems and inventory management software.
* Ability to work a flexible schedule, including nights and weekends.
* Basic knowledge of medical terminology and pharmacy procedures.
* Ability to lift up to 25 pounds and stand for long periods.
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Pharmacy Customer Service Associate, you'll have opportunities to:
* Develop your skills and knowledge in pharmacy operations, customer service, and data entry.
* Work with a talented team of professionals who are passionate about delivering exceptional customer experiences.
* Participate in ongoing training and development programs, including workshops, webinars, and conferences.
* Take on new challenges and responsibilities, with opportunities for advancement and career growth.
* Enjoy a comprehensive benefits package, including health insurance, retirement savings plans, and employee discounts.
**Work Environment and Company Culture**
arenaflex is a dynamic and fast-paced work environment, with a focus on delivering exceptional customer experiences. Our company culture is built on the following values:
* Customer-centricity: We're committed to delivering outstanding customer experiences, with a focus on personalized support and service.
* Innovation: We're passionate about innovation, with a focus on developing new products, services, and technologies that meet the evolving needs of our customers.
* Collaboration: We believe in the power of teamwork, with a focus on collaboration, communication, and mutual respect.
* Integrity: We're committed to operating with integrity, with a focus on ethics, transparency, and accountability.
**Compensation, Perks, and Benefits**
As a Pharmacy Customer Service Associate, you'll enjoy a competitive salary, with opportunities for advancement and career growth. Our comprehensive benefits package includes:
* Health insurance, with medical, dental, and vision coverage.
* Retirement savings plans, including 401(k) and pension plans.
* Employee discounts on products and services, including prescription drugs, over-the-counter medications, and health and wellness products.
* Paid time off, including holidays, vacations, and sick days.
* Flexible scheduling, with opportunities for remote work and flexible hours.
* Ongoing training and development programs, including workshops, webinars, and conferences.
**Conclusion**
If you're a detail-oriented, tech-savvy individual with excellent communication skills, we encourage you to apply for this exciting opportunity. As a Pharmacy Customer Service Associate, you'll play a vital role in delivering exceptional customer experiences, processing prescriptions, and maintaining accurate records. With a comprehensive benefits package, opportunities for career growth and development, and a dynamic work environment, we're confident that you'll thrive in this role. Apply now to join our team and start your career with arenaflex!
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