Customer Services Support Operator 4

**Our client, a healthcare and medical technology organization, is seeking a Customer Service Coordinator to join their team. As a Customer Service Coordinator, you will be part of the Customer Care department supporting service engineers and strategic partners. The ideal candidate will have critical thinking skills, strong communication abilities, and empathy, which will align successfully in the organization.** • *Job Title:** Customer Service Coordinator • *Location:** Remote (U.S. based) - Initial 6 weeks of onsite training in Cary, NC • *What's the Job?** + Own end-to-end customer communications for service events + Coordinate and deploy field resources in a dynamic environment + Navigate complex scheduling discussions with customers + Apply prioritization logic to meet customer commitments + Collaborate with service engineers and internal partners to support operations • *What's Needed?** + A couple of years of customer care experience + Strong critical thinking and conflict resolution skills + Clear and professional communication in English + Proficiency in Excel and familiarity with SAP + Ability to handle difficult conversations with empathy and professionalism • *What's in it for me?** + Medical insurance + Dental insurance + Disability insurance + Life insurance + Weekly Payment If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! • *About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law. Apply tot his job Apply To this Job