Account Manager - Personal Lines/HNW Insurance
We are seeking a CSR/Account Manager- Personal Lines/HNW Insurance to join our growing team. Can you deliver exceptional customer service? Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex? Come join our friendly, fast paced work environment today!
We are looking for people who are enthusiastic about building relationships with clients, will collaborate with the sales team to achieve goals, constantly seek improvement, and will demonstrate the value Superior Insurance Partners can provide.
Responsibilities:
• Effectively manage high volume of incoming calls.
• Quoting, endorsements, certificates and contribute to the renewal process.
• Develop and maintain strong relationships with clients through regular communication and follow-ups.
• Handle complaints, provide appropriate solutions/alternatives within the time limits and follow-up to ensure a resolution.
• Keep records of customer interactions, process customer accounts and file documents.
Skills:
• 1-2 years of client service experience
• Property and Casualty Insurance License
• Experience with Applied EPIC or AMS360 a plus
• Proficiency in Microsoft Office
Pay: $50,000.00 - $65,000.00 per year
Work Location: Remote
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