**Experienced Customer Service Representative – Remote Work Opportunity at arenaflex**
At arenaflex, we're dedicated to delivering exceptional customer experiences that exceed our clients' expectations. As a leader in workforce solutions, we've been a trusted partner for businesses and individuals alike since 1946. Our comprehensive array of outsourcing and consulting services, combined with world-class staffing on a temporary, temporary-to-hire, and direct-hire basis, has earned us a reputation as a go-to provider in various industries, including office services, contact centers, light industrial, education, healthcare, and more. arenaflex is an Equal Employment Opportunity employer, committed to fostering a diverse and inclusive work environment that values the unique perspectives and talents of our team members.
**Join Our Expanding Team as a Remote Customer Service Representative**
We're currently seeking highly motivated and customer-focused individuals to join our remote customer service team at arenaflex. As a Remote Customer Service Representative, you'll play a vital role in providing exceptional customer experiences through phone, chat, and email channels. Your primary responsibilities will include:
Key Responsibilities:
- Answering and responding to customer inquiries promptly and professionally
- Providing accurate and efficient solutions to customer issues or concerns
- Documenting customer interactions and updating customer records in the system
- Collaborating with team members and other departments to resolve complex customer inquiries
- Meeting or exceeding individual and team performance targets
- Adhering to company policies and procedures at all times