**Experienced Customer Service Representative – Part-Time Remote Jobs at arenaflex**
At arenaflex, we're committed to delivering exceptional customer experiences that exceed expectations. As a Customer Service Representative, you'll play a vital role in providing best-in-class service to our valued customers, stores, and associates via phone, chat, and email. With a focus on growth and development, we're seeking career-minded, customer-centric individuals who are passionate about making a difference.
**About arenaflex**
arenaflex is a leading retail corporation dedicated to fostering a diverse and inclusive workplace where all employees feel valued and have the opportunity to reach their full potential. Our commitment to excellence is reflected in our high-volume contact center, which handles over 6 million contacts per year. As a metrics-driven center, we're dedicated to driving results and exceeding customer expectations.
**Investing in You**
At arenaflex, we believe in the growth and development of our associates. We're a highly engaged team that prides itself on individual and team recognition, exceeding customer expectations, and building relationships. Our focus on employee development ensures that our associates thrive in a dynamic and supportive environment.
**Key Responsibilities**
As a Customer Service Representative, you'll be responsible for:
* Taking a high volume of incoming calls, chats, and emails from customers, stores, and associates
* Navigating multiple systems to aid in answering questions and resolving issues
* Communicating professionally in a conversational manner while utilizing all available resources to ensure customer satisfaction
* Exceeding customer expectations by being punctual, reliable, and dedicated to making a difference
**Requirements**
* Must type a minimum of 25 WPM
* Proficient with Microsoft Office programs (Outlook, Word)
* High school diploma or GED
* Successful completion of mandatory training
* Customer service experience
**Work Environment and Benefits**
* Work from home in approved states
* 24/7 customer care with a variety of shift opportunities
* Associate benefits based on eligibility, including:
+ Medical/Dental/Vision
+ Matching 401(k)
+ Stock Purchase Plan
+ Annual Performance Bonus
+ Store Discount Card
+ Education Assistance
**About the Walmart Contact Center**
The arenaflex Contact Center specializes in providing best-in-class service to customers, stores, and associates. Our associates thrive in this high-volume environment that handles over 6 million contacts per year. We're a metrics-driven center dedicated to driving results via phone, email, and chat communication.
**Job Type and Pay**
* Job Type: Part-time
* Pay: $15.00 per hour
**Benefits**
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Paid time off
* Vision insurance
* Work from home
**Shift and Availability**
* 10 hour shift
* 8 hour shift
* Day shift
* Evening shift
* Morning shift
* Night shift
* Monday to Friday
* Weekend availability
**Work Setting and Education**
* Remote work setting
* High school or equivalent (required)
**How to Apply**
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Join our team at arenaflex and take the first step towards a rewarding career in customer service.
Apply Now!
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