[Remote] Jr Product Specialist (Entry Level -Mortgage Product Team)

Note: The job is a remote job and is open to candidates in USA. Redwood Trust, Inc. is seeking a Junior Product Specialist to support their mortgage product team. This role involves instructional design, analysis, and optimization of mortgage products, contributing to product performance and client satisfaction through data insights and collaboration.

Responsibilities

• Conduct first-pass competitor guideline comparisons and summarize differences
• Monitor competitors' offerings and identify opportunities to expand or create new programs
• Collaborate with cross-functional teams (credit, underwriting, compliance, technology) to document and refine product requirements
• Collaborate with Business Development to ensure that mortgage programs meet the needs of our customers and provide a superior customer experience
• Standardize product training decks, quick-reference guides, and comparison charts
• Help design scalable processes and product structures that align with regulatory and business goals
• Create and maintain dashboards and reports to monitor KPIs and product health
• Technical writing and illustrations through PowerPoint and email communications to support ongoing Redwood global training and Seller Specific training that support the company’s strategic initiatives

Skills

• Bachelor's degree in Business, Finance, Marketing or Graphic Design fields
• 0-1 year experience within the mortgage industry. Must have an interest in the mortgage industry
• Experience using AI driven tools ie: ChatGPT, to support product development, training material generation, and competitive analysis
• Experience with data visualization tools such as Lucidchart, VISIO, or similar platforms
• Detail-oriented, organized, and capable of managing multiple priorities in a fast-paced environment
• Excellent Microsoft Office skills (PowerPoint, Excel and Word)
• Experience in project management and being able to work with multiple projects simultaneously

Benefits

• Discretionary corporate bonus program
• Multiple health plans
• STD and LTD options
• Company sponsored life insurance
• Fitness reimbursement
• Paid parental leave
• Time to volunteer
• Paid Time off
• ESPP
• 401K matching

Company Overview

Company H1B Sponsorship