Property Adjuster - Inside (Trainee) Long Island City, NY

Allstate is a company that has been protecting families and their belongings for over 90 years. They are seeking a Moderate Inside Property Adjuster to provide exceptional service by inspecting damages, investigating coverage, preparing estimates, and settling claims in a hybrid work environment.

Responsibilities

• Provide exceptional service to our policyholders
• Virtually inspecting damages
• Investigating coverage
• Preparing estimates
• Settling claims promptly and accurately
• Interacting with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration
• Using phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process
• Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants
• Utilize multiple tools to get the job done in a fast-paced environment
• Keep a clear record of your work in a claims system
• Ensuring timely and accurate documentation is completed as you work on each claim

Skills

• 1+ years of previous customer service experience required
• Previous industry experience is highly desired
• Proficiency in using Xactimate and other relevant software for virtual assessments is preferred
• Ability to assess property damages and accurately determine claim coverage
• Excellent negotiation and communication skills to interact with customers and stakeholders remotely
• Ability to work independently and manage time efficiently in a virtual work environment
• Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions
• Residency within the posted location is mandatory for this role
• As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license which includes passing an additional background check with the Department of Labor. If applicable, you will be required to secure license(s) within 60 days of hire

Benefits

• Time off
• Healthcare
• Retirement
• 401K/pension
• Education reimbursement

Company Overview