Sales Support (Commercial Jets)

Air Charter Service (ACS) is a leading aircraft charter company providing passenger and cargo aircraft charters worldwide. The Sales Support role involves collaborating with a sales team to arrange group charters for elite clients, acting as a liaison between brokers, airlines, clients, and suppliers, while ensuring smooth operations throughout the flight process.

Responsibilities

• Act as the liaison between brokers, airlines, clients and suppliers
• Preparing flight briefs for clients
• Ensuring proper handover to brokers, airlines and operations
• Overseeing flight departures and flight riding on board charters
• Accurate data entry, logging of flight times
• Report and maintain information about flight updates and issues
• Complete flight documents for confirmed charters
• Updating the customers and brokers on the progress of the flight when necessary
• Resolving problems when necessary in the pre-flight arrangements, during the flight itself and during any post-flight work that needs to be completed

Skills

• Exceptional verbal and written communication skills
• Problem-solving skills
• Organized, strong attention to detail and the ability to prioritize
• Pro-active and self-starter
• Creative thinker
• Enjoys working in a collaborative environment
• Previous experience in a sales support and/or administrative role
• Previous aviation experience is a plus!

Benefits

• Affordable health, dental and vision insurance plans
• Retirement savings plan with generous employer match!
• Life insurance
• Paid maternity/paternity leave
• 22 days in annual leave
• Paid sick time
• Paid public holidays
• Additional paid leave for your birthday, wedding, moving house, holiday shopping and more

Company Overview