[Remote] AI Operations Business Analyst

Note: The job is a remote job and is open to candidates in USA. Commerce is a company focused on empowering businesses through an AI-driven commerce ecosystem. They are seeking a Business Analyst to join their AI Operations team to manage and improve workflows for automation and AI initiatives, ensuring alignment between business needs and technical deliverables.

Responsibilities

• Partner with stakeholders across GTM and internal teams to gather and document business requirements for automation and AI projects
• Translate those requirements into actionable technical plans for the Automation Specialist, Data Engineers, and Full Stack Engineers
• Collaborate on the design and logic of AI workflows, including assistant configurations and operational use cases
• Manage project timelines and communication across teams to ensure smooth delivery and alignment
• Conduct testing and validation to confirm automations meet requirements and deliver expected outcomes
• Support rollout and communication planning to drive adoption of new automations and tools
• Partner with the Manager of AI Operations to prioritize requests and maintain visibility into active and upcoming projects

Skills

• Bachelor's degree in Business, Information Systems, or a related field
• Enjoys solving operational challenges and translating complex needs into structured solutions
• Interested in how AI tools and automation can simplify work and improve efficiency
• Comfortable working between business and technical teams, ensuring clarity and alignment
• Strong at managing multiple initiatives and keeping stakeholders informed and accountable
• Diligent about validating functionality, usability, and business alignment before launch
• Excited to learn, iterate, and grow in a fast-moving environment

Company Overview

Company H1B Sponsorship