Jr. IT Administrator - Generalist

Everything Wine is an exciting entertainment beverage organization that values employee effort and commitment. They are seeking a proactive Jr. IT Administrator to support and maintain their IT infrastructure, provide technical support, and assist in various IT projects.

Responsibilities

• Provide quality, timely remote support for day-to-day user tickets relating to LS Central (Microsoft Business Central), Office 365, Active Directory login and any other computer software or hardware-related issues
• Provide quick on-site critical support for our stores across the lower mainland
• Maintenance and administration of domain controller servers and services
• Co-manage Fortinet equipment (firewalls, switches and Wi-Fi AP’s) as required
• Be part of all aspects of IT and consequently of any IT projects that are done
• Help ensure the accuracy, health and protection of data
• Identify, create and maintain custom reporting (PowerBI) needed as well as any custom integration/development required that accesses and uses that data (PowerApps)
• Help configure, monitor, patch and report on security tools
• Ensure backups are being performed and that any restores required are handled quickly and successfully

Skills

• 1+ years of experience in an IT administrator or generalist role (or cross role experience)
• Excellent inter-personal skills and a strong customer focus
• Great troubleshooting skills with the ability to think logically
• Good written and verbal communication with an attention to detail
• The ability to work well in a team
• Excellent organizational skills and time management skills with the ability to effectively prioritize numerous projects and service requests simultaneously
• Not afraid to take on many roles on a daily basis with a willingness to solve complicated problems and see projects through to completion
• Experience in all aspects of IT – Support, Servers, Databases, Networking, Security and Projects
• Technical certifications
• A post-graduate qualification in Computer Science or Information Technology
• Experience or knowledge of HP/Lenovo/Dell – Physical and Virtual (Hyper-V)
• Experience or knowledge of Windows OS (AD, GPO, PowerShell)
• Experience or knowledge of O365 and Azure (O365 admin, Azure admin)
• Experience or knowledge of Microsoft Dynamics (Business Central)
• Experience or knowledge of LS Central
• Experience or knowledge of Fortinet Equipment (Firewalls, Switches, WiFi AP's)
• Experience or knowledge of Printers – Managed
• Experience or knowledge of Microsoft SQL
• Experience or knowledge of Power BI
• Experience or knowledge of Power Apps
• Experience or knowledge of Crowdstrike
• Experience or knowledge of Nessus Professional
• Experience or knowledge of Action1
• Experience or knowledge of Splunk
• Experience or knowledge of CIS 20
• Experience or knowledge of PCI
• Experience or knowledge of Solink
• Experience or knowledge of Magento
• Experience or knowledge of API Integrations

Benefits

• Travel expenses reimbursed

Company Overview