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Billing Specialist - Insurance Collections Focused

Remote, USA Full-time Posted 2025-11-24

Elite Sports Medicine + Orthopedics is seeking a Billing Specialist focused on insurance collections. The role involves working on aging reports, managing denials, and ensuring proper documentation in the practice management system.


Responsibilities

  • Work Insurance Aging with a focus of 61 days and older aged accounts
  • Working Work Comp
  • Properly communicate and document denials in the practice management system
  • Follow the guidelines set in the practice management system for follow up on reason codes and follow up dates
  • Submit appeals for denied claims
  • Research and resolve outstanding claim issues
  • Identify any payments not being paid at the allowed/contract amount and communicate to your supervisor
  • Review payer specific communication and update necessary team members and departments
  • Identify trends in denials and communicate to your supervisor
  • Respond to written and telephone billing inquiries from patients
  • Participate in weekly team meetings
  • Other miscellaneous tasks delegated by management

Skills

  • High school diploma required
  • Work Insurance Aging with a focus of 61 days and older aged accounts
  • Working Work Comp
  • Properly communicate and document denials in the practice management system
  • Follow the guidelines set in the practice management system for follow up on reason codes and follow up dates
  • Submit appeals for denied claims
  • Research and resolve outstanding claim issues
  • Identify any payments not being paid at the allowed/contract amount and communicate to your supervisor
  • Review payer specific communication and update necessary team members and departments
  • Identify trends in denials and communicate to your supervisor
  • Respond to written and telephone billing inquiries from patients
  • Participate in weekly team meetings
  • Other miscellaneous tasks delegated by management
  • Knowledge of Billing and Collections procedures
  • Knowledge of CPT and ICD-10 CM coding
  • Knowledge of MS Office Suite, especially Word, Excel and Outlook
  • Excellent written and verbal communication abilities
  • Goal-oriented and strong attention to details
  • Knowledge of managed care, commercial insurance, Medicare and Medicaid reimbursement
  • Proven knowledge of Explanation of Benefits forms, claim forms and insurance billing process
  • College education or trade school preferred
  • Experience working in a physician office or hospital billing-type position preferred
  • Orthopedic claims experience is preferred
  • Proven record of discussing financial responsibilities and establishing payment plans when necessary
  • Comfortable using email and interacting various applications

Benefits

  • Three Medical Plans Options (your choice of a PPO or HDHP)
  • Dental and Vision Coverage
  • Health Savings Account (with HDHP)
  • Employee Assistance Program
  • Company Provided Basic Life, AD&D and Long-Term Disability
  • Voluntary Life and Short-Term Disability
  • PTO Accrual
  • Paid Holidays
  • 401(k) + employer match

Company Overview

  • Elite Sports Medicine + Orthopedics is a medical practice company that provides orthopedic care and services for musculoskeletal pain. It was founded in 2005, and is headquartered in Nashville, Tennessee, USA, with a workforce of 201-500 employees. Its website is http://eliteorthopaedic.com.

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