Casual Customer Service Representative $17 hourly

Raymour & Flanigan Furniture and Mattresses is committed to treating their associates well to ensure excellent customer service. As a Customer Service Representative, you will assist customers with their purchases, manage payments, and address customer inquiries to enhance their shopping experience.

Responsibilities

• Consistently to provide genuine, friendly, personable and professional service
• Effective communication, interpersonal and organizational skills in person and on the phone
• Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment
• Proactively resolve escalated customer issues
• Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests
• Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events

Skills

• Consistently provide genuine, friendly, personable and professional service
• Effective communication, interpersonal and organizational skills in person and on the phone
• Demonstrate excellent listening skills and the ability to multi-task within a fast-paced service environment
• Proactively resolve escalated customer issues
• Support sales and operations team members to go above and beyond by advocating for every customer's concerns and requests
• Flexibility to work a retail schedule that includes days, nights, weekends, holidays, and events

Benefits

• Health benefits
• 401k with company match plus profit sharing
• Cross training
• Annual breakfast prepared by our owners
• So much more

Company Overview