Communications Coordinator

Happy Cities is an urban planning, design, and engagement consulting firm dedicated to creating happier and healthier communities. The Communications Coordinator will support business development and communications efforts, produce multimedia content, and coordinate proposal submissions.

Responsibilities

• Creating copy, graphics, and videos for various social media platforms (Instagram, LinkedIn, etc.) using Adobe Creative Cloud programs
• Supporting management of the Happy Cities website, including preparing and uploading regular content via Squarespace
• Supporting business development, including coordinating the proposal-writing process, setting up proposal documents, and reviewing for quality control
• Writing blog posts that translate technical insights into compelling stories
• Copy editing reports and written materials, with support from the communications team
• Supporting our planning teams as needed, with graphics, engagement materials, report layouts, and other communications items
• Ensuring brand alignment across Happy Cities’ internal and public-facing work
• Contribute to the development and execution of a digital communications strategy, including content planning, audience engagement, and performance tracking

Skills

• Undergraduate degree plus 1-3 years experience working in communications, marketing, or a related field
• Strong verbal, written, and visual communication skills
• Strong organization and time management skills, with ability to coordinate and deliver content for multiple projects with fast turnaround
• Ability to write clearly and concisely for a variety of formats, including social media, web pages, and research and engagement reports
• Experience copy editing (Happy Cities follows CP style)
• Experience managing and publishing website content
• Experience delivering and producing social media campaigns
• Graphic design skills, including proficiency InDesign and Illustrator
• Knowledge of digital communications and marketing strategy, including for website/SEO, social media, and newsletters
• Familiarity with urban planning principles (and an interest in learning more)
• Strong knowledge of equity, diversity, inclusion, and anti-racism
• Experience writing blog posts and/or articles for urbanism or media organizations
• Experience with proposal/grant writing and RFP process, ideally related to urban planning
• Experience writing about complex research and planning topics
• Experience creating clear, creative, and compelling graphic reports and visual materials
• Ability to create short-form video content or reels for social media platforms
• Understanding of accessible communications practices
• Bilingual or fluent in a language other than English

Benefits

• Supportive and inclusive workplace
• Extended health benefits, including vision and dental
• Flexible schedule and remote work policy
• Paid vacation time and health days
• Annual profit-sharing pool for full-time, permanent employees
• Summer Fridays policy

Company Overview