[Remote] EHR Application III Analyst

Note: The job is a remote job and is open to candidates in USA. BJC HealthCare is one of the largest nonprofit health care organizations in the United States, delivering services to residents primarily in the greater St. Louis region. The EHR Application III Analyst is responsible for planning, analyzing, designing, implementing, testing, debugging, and maintaining Epic and other Clinical applications, ensuring system integrity and facilitating acceptance of the system among users. Responsibilities • Takes technical responsibility across all stages and iterations of configuration development and deployment • Plans and drives software configuration activities • Adopts and adapts appropriate software configuration methods, tools and techniques • Measures and monitors the application of standards for configuration design and deployment • Drives investigation and resolution of issues relating to applications • Maintains application support processes, and checks that all requests for support are dealt with according to agreed procedures • Uses application management software and tools to investigate issues, collect performance statistics and create reports • Provides authoritative advice and guidance on test planning and execution • Adopts and adapts appropriate testing methods, automated tools and techniques to solve problems in tools and testing approaches • Manages user experience evaluation of systems, products, services or devices • Assures that the security, usability and accessibility requirements have been met and that required practices have been followed • Develops, maintains and tests incident management procedures in agreement with service owners • Investigates escalated, non-routine and high-impact incidents to responsible service owners and seeks resolution • Facilitates recovery, following resolution of incidents • Ensures that resolved incidents are properly documented and closed • May be part of an after-hours on-call rotation Skills • Epic Analyst experience • Professional Billing certification • High School Diploma or GED • 5-10 years of experience • No supervisor experience • Bachelor's Degree • 10+ years of experience • Epic or applicable certifications will be required within 6 months of hire Benefits • Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date • Disability insurance Apply tot his job Apply To this Job