AI Business Analyst/Consultant

Description Robert Half Technology | Partnering with a Leading Global Manufacturing Brand Are you passionate about AI and ready to drive real-world innovation across customer experience, operations, and automation? Robert Half Technology is seeking an AI Innovation Program Manager to help a major global brand transform how they work using next-generation AI tools such as ChatGPT, Gemini, and emerging automation platforms. What You'll Do AI Strategy & Execution • Drive AI adoption across the company by identifying high-impact use cases and leading implementation efforts. • Evaluate emerging AI tools (ChatGPT, Gemini, TenX, etc.) and recommend solutions aligned with operational and customer experience goals. • Support development of AI-driven customer service chatbots, website automation workflows, and digital customer engagement tools. Program & Project Management • Lead AI projects end-to-end: scoping, planning, vendor coordination, testing, rollout, and optimization. • Build documentation, roadmaps, and adoption strategies to ensure sustained success. • Partner closely with the Director of Marketing and Director of AI Projects on customer-facing and operational AI initiatives. Operations, Inventory & ERP Innovation • Collaborate with operations, inventory, and supply chain teams to identify opportunities to leverage AI in forecasting, workflow automation, and ERP improvements. • Recommend AI solutions that improve inventory accuracy, operational efficiency, and cost savings. Cross-Functional Collaboration • Work with marketing, IT, customer service, and manufacturing leadership to translate business needs into AI-powered solutions. • Serve as an internal AI advocate, educating teams, sharing best practices, and driving adoption. Requirements What We're Looking For • Strong interest and practical experience with AI tools, including ChatGPT, Gemini, Claude, or similar generative AI platforms. • A blend of program management and technical understanding, ability to guide implementation without being a data scientist. • Experience with digital automation, customer experience tools, or AI chatbots is highly preferred. • Familiarity with ERP or inventory management systems is a plus. • Excellent communication skills and the ability to work cross-functionally with both technical and non-technical teams. • A self-starter with curiosity, drive, and a passion for experimenting with cutting-edge AI technologies. Compensation $140,000-$150,000 base salary, depending on experience + Benefits Technology Doesn't Change the World, People Do. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use. Apply tot his job Apply To this Job