Remote Desktop Support Specialist; Windows & Mac
Position: Remote Desktop Support Specialist (Windows & Mac)
A leading IT services provider in Lititz, PA is looking for a Desktop Support Specialist to deliver second-level technical support for desktop and laptop hardware as well as software issues. The ideal candidate will have over 3 years of practical experience in a similar role and a degree in a related field. Responsibilities include troubleshooting technical issues, maintaining accurate records, and training junior technicians, all while ensuring excellent service delivery to end users.
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