Salesforce Administrator
Job Title: Salesforce Admin
Work Location : Cupertino CA ( Onsite )
Contract duration: 12+ months Contract
(W2 only, No C2C--Looking only USC, Green card)
Job Description
Lead and manage a team of L1 Salesforce support analysts, ensuring timely ticket resolution and SLA compliance.
Strong hands-on experience with:
• User management: Roles, Profiles, Permission Sets, Delegated Admin.
• Object & field configuration: Custom objects, fields, record types, page layouts.
Automation:
• Flows, Process Builder, Workflow Rules, Security model: OWD, Sharing Rules, Role Hierarchy. Data management: Data Loader, Data Import Wizard, data quality checks, deduplication.
• Reports & Dashboards: Summary, matrix, joined reports, dynamic dashboards.
Salesforce Development Skills (Good-to-Have)
• Basic understanding of Apex triggers, classes, and test methods for troubleshooting.
• Ability to read and interpret Apex logs.
• Knowledge of SOQL/SOSL queries for data validation and debugging.
Required Skills & Qualifications
• 5+ years of Salesforce experience, including 2+ years in a Lead/Manager role.
• Strong expertise in Sales Cloud, Service Cloud, Experience Cloud, and Pardot.
• Experience with ITSM tools like ServiceNow, Jira.
Preferred Certifications:
Salesforce Certified Administrator
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