ID-Deploy Technician, DCC Communities , ID-Deploy Technician

Amazon Web Services (AWS) is responsible for the design, planning, delivery, and operation of AWS global infrastructure. The Deploy Technician role involves building and maintaining Cloud Computing Infrastructure and requires strong technical knowledge of networking and fiber optics, along with excellent communication skills.

Responsibilities

• Installation and configuration of routers, switches and DWDM hardware
• Troubleshoot fiber optic and copper cabling, network installations and configuration
• Coordinating colocation remote hands for new capacity installations
• Coordinating colocation remote hands and eyes for any network issues
• Resolving colocation facility issues
• Identify, coordinate, and remediate outside plant (OSP) connectivity issues
• Participating in small to mid-size projects creating or expanding colocation sites
• Building relationships with remote facilities to ensure swift response times to events
• Performing site audits to ensure safety and quality meets AWS standards
• Improving all operational processes within each site and/or cage
• Updating AWS tools
• Providing status updates to stakeholders via internal tools
• Decommissioning of cabling and network hardware in collaboration with partner teams as needed

Skills

• 1+ years of Linux operating systems experience
• 1+ years of computer networking experience
• Bachelor's degree in Information Technology, Computer Science, or a related field
• Experience in computer networking
• Experience working with Linux operating systems
• Can lift and rack equipment up to 40 pounds
• Experience with computer hardware troubleshooting and repair
• Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines
• Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
• Experience managing work and priorities through a ticketing system
• Experience with cabling infrastructure best practices and methodologies
• Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Benefits

• Equity
• Sign-on payments
• Full range of medical, financial, and/or other benefits

Company Overview

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