Back to Jobs

[Remote] Technical Analyst, e-Commerce (Bilingual)

Remote, USA Full-time Posted 2025-11-24

Note: The job is a remote job and is open to candidates in USA. DCM is a leading Canadian tech-enabled provider of print and digital solutions. They are seeking a fully bilingual Technical Analyst to provide technical support for their e-Commerce systems and manage ongoing account maintenance.


Responsibilities

  • Provide first-level technical support and training to our clients to effectively utilize our e-Commerce applications via phone and email
  • Address client inquiries and resolve technical issues promptly and professionally
  • Set up and manage online user profiles and customer catalogues

Skills

  • Bachelor's degree or relevant college diploma, with 1+ years of experience in a technical support or similar role
  • Strong customer service, problem-solving, and technical troubleshooting abilities
  • Working knowledge and experience using Microsoft Office Suite products
  • Must be bilingual in English and French

Company Overview

  • DCM is a leading Canadian tech-enabled provider of print and digital solutions that help simplify complex marketing communications and operations workflow. It was founded in 1959, and is headquartered in Brampton, ON, CA, with a workforce of 1001-5000 employees. Its website is http://www.datacm.com.

    •   Apply To This Job
    Apply Now

    Similar Jobs

    **Experienced Customer Service Representative – Aviation Ground Services**

    Remote, USA Full-time

    **Experienced Remote Chat Support Specialist – Entry Level / No Experience – arenaflex**

    Remote, USA Full-time

    **Experienced Customer Care Technician – Front Desk Support and Supply Management**

    Remote, USA Full-time

    **Experienced Data Entry Clerk – Remote Opportunity with arenaflex**

    Remote, USA Full-time

    Staff Data Architect (Remote)

    Remote, USA Full-time

    **Experienced Part-Time Data Entry Specialist – Remote Work Opportunity with arenaflex**

    Remote, USA Full-time

    **Experienced Administrative Data Entry Specialist – Remote Opportunity with arenaflex**

    Remote, USA Full-time

    **Experienced Remote Data Entry Specialist – Flexible Online Opportunities for Teenagers at arenaflex**

    Remote, USA Full-time

    **Experienced Customer Sales and Service Representative – Delivering Exceptional Experiences on America's Fastest and Most Reliable Network**

    Remote, USA Full-time

    Experienced Data Preparation Technician – Remote Full-Time Opportunity for Administrative Support and Data Entry Expertise at arenaflex

    Remote, USA Full-time

    Remote Customer Service Representative

    Remote, USA Full-time

    **Experienced Remote Sales Chat Representative – Unlock Your Earning Potential with arenaflex**

    Remote, USA Full-time

    **Experienced Customer Service Assistant – Office Administration and Support**

    Remote, USA Full-time

    typing jobs online using phone ? DE1101

    Remote, USA Full-time

    Security Engineer - Infrastructure Security DevSecOps

    Remote, USA Full-time

    Hiring Now: Wells Fargo Work From Home Jobs No Experience

    Remote, USA Full-time

    Sr. Director, Field Sales - Swire (BODYARMOR) - Salt Lake City

    Remote, USA Full-time

    [Remote] Category Specialist – Walmart

    Remote, USA Full-time

    Admin Specialist - Business Travel Team (cat. protette L.68/99 )

    Remote, USA Full-time

    Urgently Hiring: Mainframe Systems Support - Remote (Night Shift)

    Remote, USA Full-time