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Operational Excellence Intern

Remote, USA Full-time Posted 2025-11-24

Capital Blue Cross is seeking highly motivated and creative individuals for their internship program. The role involves participation in various meaningful work assignments, community service projects, and opportunities for professional development while contributing to the organization’s goals.


Responsibilities

  • Interest in digital and user experience development, with some knowledge of data collection and learning development preferred
  • Interest in teaching or employee engagement is a plus
  • Candidate should be extremely organized and capable of conducting thorough research
  • Paid internship positions are available and based out of our corporate office in Harrisburg
  • Interns will have the opportunity to participate in a variety of experiences through meaningful work assignments, observation opportunities, and social interactions
  • In the spirit of Capital Blue Cross, interns will be given the opportunity to complete a service project with one of our community partners
  • Interns will participate in ongoing company initiatives and be challenged to translate their classroom learning into fresh perspectives that positively impact our colleagues, members, and the communities we serve
  • Interns will have the opportunity to formally present the outcomes of their experience and share their unique perspective to our executive and extended leadership team
  • In an effort to provide students with feedback and continued investment in their growth, a variety of Capital team members will provide interns with periodic feedback and professional development programming
  • The internship program strives to provide interns with formal and informal opportunities for the interns to network with Capital Blue Cross staff and participate in company-wide learning events

Skills

  • Currently enrolled in an undergraduate or graduate level program in one of the following majors: Healthcare Administration, Business, or a related field of study
  • Exposure to basic Microsoft Excel
  • Ability to commit full-time to a 13-week program that runs May 18 - August 14
  • Excellent written and oral communication skills, being comfortable with public speaking and be able to deliver engaging presentations
  • Ability to work in a team environment and handle multiple tasks
  • Excellent analytical, problem solving and interpersonal skills
  • Ability to commit to an onsite or hybrid work schedule
  • Interest in digital and user experience development, with some knowledge of data collection and learning development preferred
  • Interest in teaching or employee engagement is a plus
  • Preferred GPA of 3.2 or higher (based on a 4.0 scale or equivalent thereof)

Benefits

  • Medical, Dental & Vision coverage
  • Retirement Plan
  • Generous time off including Paid Time Off
  • Holidays
  • Volunteer time off
  • Incentive Plan
  • Tuition Reimbursement

Company Overview

  • At Capital Blue Cross, we promise to go the extra mile for our team and our community. It was founded in 1938, and is headquartered in Harrisburg, Pennsylvania, USA, with a workforce of 1001-5000 employees. Its website is https://capbluecross.com.

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