**Experienced Full Stack Customer Support Specialist – Spanish Language Expert – Work From Home Opportunity**

At arenaflex, we're on a mission to revolutionize the way companies interact with their customers. As a global leader in outsourced omnichannel customer experience management, we're constantly seeking talented individuals who share our passion for delivering exceptional customer experiences. If you're a native or near-native Spanish speaker with a flair for communication and a knack for problem-solving, we want to hear from you! **About arenaflex** arenaflex is the global leader in outsourced omnichannel customer experience management, serving as a strategic partner to the world's largest companies across various industries. Our customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions, and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible, and intelligent. With 380,000 interaction experts across nearly 80 countries, speaking 265 languages and dialects, we're committed to better serving our customers and their customers. **Our Story** arenaflex Romania is a subsidiary of arenaflex Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate with over 1,300 employees, providing quality services to first-line players on both the local and international markets (banks, insurance companies, telecomm operators, gaming, tourism, and others). Our multicultural and friendly environment is the perfect place for motivated and talented individuals to grow and thrive. **What We Offer** * Full-time contract with a competitive salary * Work From Home opportunity, allowing you to maintain a healthy work-life balance * Super-fast recruitment process, ensuring you can start your new role in just a few days * Paid and online training, equipping you with the skills and knowledge to excel in your role * Flexible schedule, allowing you to manage your time effectively * Excellent experience working in a multicultural and friendly environment * A great, motivated, and talented team with a sense of humor * Opportunities for professional development and promotion * A comprehensive benefits package, including meal tickets, discounts cards, medical plan, and more **Responsibilities** As an Experienced Full Stack Customer Support Specialist – Spanish Language Expert, you will be responsible for: * Managing customer interactions via inbound calls, ensuring a high level of service and achieving the best resolution for the customer * Providing advice to customers on the best approach based on their needs and requests * Collaborating with the team to achieve common goals and objectives * Staying up-to-date with product knowledge and industry trends to provide accurate and informed responses to customer inquiries **Qualifications** We're looking for candidates who possess: * Fluency in Spanish – communication level * Excellent written and verbal communication skills * Customer-oriented and compassionate approach * Patience, empathy, and a willingness to help * Analytical skills and problem-solving abilities * Sound judgment and decision-making skills * Ability to work as a team player and respect authority * Attention to detail and computer proficiency in Windows and MS Office * Strong social support system, autonomy, and ability to work from home **Benefits Package** As an arenaflex employee, you'll enjoy a comprehensive benefits package, including: * Meal tickets (21 RON / working day, around 441 RON per month) * Discounts cards through different partners * Medical Plan to a private health center (Regina Maria) * Professional development and promotion opportunities * Internal events * International talent competition * Santa's Gift for your children * Bookster – free subscription – delivery at home for those working from home **Why Join arenaflex?** At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering. We believe in the importance of work-life balance and offer flexible scheduling to ensure our employees can manage their time effectively. Our multicultural and friendly environment is the perfect place for motivated and talented individuals to grow and thrive. **How to Apply** If you're a motivated and talented individual with a passion for delivering exceptional customer experiences, we want to hear from you! Apply now and take the first step towards a new career opportunity with arenaflex. Apply for this job