Salesforce System Administrator
Job Title: Senior Manager, B2B Account Recovery
Reports to: SVP of Business Development
Classification: Exempt (Salaried)
Role Summary:
At inKind, we partner with restaurant operators through innovative financing solutions designed to fuel growth in the hospitality industry. The Senior Manager, B2B Account Recovery is a senior individual contributor responsible for owning and executing inKind's B2B recovery strategy across our restaurant partner portfolio.
This role sits at the intersection of finance, legal, and partner relationships. You will independently manage complex, high-dollar, and high-risk accounts, lead negotiations with ownership groups and operators, and drive recovery outcomes that protect inKind's financial positionâwithout undermining long-term partner trust.
This is not a call-center or transactional collections role. It requires sound business judgment, comfort with ambiguity, and the ability to engage senior restaurant stakeholders as a peer while navigating sensitive financial situations.
*This role is eligible to work remotely from anywhere within the contiguous United States, with a preference for candidates based in major U.S. metropolitan areas*
Who You Are:
- Senior-level B2B negotiator: You're comfortable leading complex financial recovery conversations with business owners, operators, and executive stakeholders
- Calm under pressure: You maintain composure, credibility, and authority in high-stakes, adversarial, or emotionally charged situations
- Commercially minded: You understand business performance, cash flow, and financial risk, and can interpret P&Ls and contractual obligations
- Independent and accountable: You take full ownership of outcomes, from early risk identification through resolution
- Relationship-driven:
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