Technical Writer (MadCap Flare) - Remote in US

Job Title: Technical Writer (MadCap Flare)Location: RemoteEmployment Type: Contract on W2Job Summary We are seeking an experienced Technical Writer with hands-on expertise in MadCap Flare to develop, organize, and maintain high-quality technical documentation. The ideal candidate will collaborate with product managers, engineers, and QA teams to create clear, concise, and user-friendly content for both technical and non-technical audiences. Key Responsibilities • Create and maintain user guides, installation manuals, API documentation, online help systems, and release notes using MadCap Flare. • Design and manage documentation templates, style guides, and topic-based content structures. • Collaborate closely with SMEs (Subject Matter Experts) to gather technical details and translate them into accurate, readable documentation. • Manage documentation projects through all phases - planning, writing, editing, publishing, and version control. • Ensure consistency in tone, terminology, and structure across all deliverables. • Convert complex technical concepts into clear, concise, and engaging content for target audiences. • Utilize tools such as Git / SVN, Markdown, HTML/CSS, or XML to manage and publish documentation. • Conduct peer reviews and maintain documentation quality standards. Required Skills and Qualifications • Bachelor’s degree in Technical Communication, English, Computer Science, Engineering, or a related field. • 3+ years of professional experience as a Technical Writer, preferably in a software or IT environment. • Proven experience using MadCap Flare for authoring and publishing documentation. • Strong understanding of single-sourcing, topic-based authoring, and responsive HTML5 output. • Proficiency with HTML, CSS, and XML-based documentation workflows. • Familiarity with version control systems (e.g., Git, Bitbucket, or SVN). • Excellent writing, editing, and communication skills with attention to detail. • Ability to work independently and manage multiple documentation projects simultaneously. Preferred Qualifications • Experience documenting APIs, SDKs, or developer tools. • Exposure to DITA, Confluence, Jira, or other documentation and collaboration tools. • Familiarity with Agile/Scrum environments. • Knowledge of graphic tools (e.g., Snagit, Visio, or Adobe Illustrator) for creating visual aids. Keywords: Technical Writer, MadCap Flare, Documentation Specialist, Online Help, API Documentation, XML, HTML, CSS, Version Control, DITA, Software Documentation Remote About the Company: Tricon Solutions Apply tot his job Apply To this Job