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ServiceNow Architect, CTA Certification

Remote, USA Full-time Posted 2025-11-24
Job Description: • Architect scalable, secure, and compliant ServiceNow solutions across multiple domains and modules • Serve as the technical SME on platform capabilities • Design integrations using Integration Hub, REST APIs, and custom spokes • Guide developers and administrators, ensuring alignment with best practices and federal security requirements • Oversee technical design documentation, architecture diagrams, and configuration standards • Collaborate with Program Manager, Product Owners, and Stakeholders to support roadmap planning and delivery Requirements: • 7+ years of hands-on ServiceNow experience • 4+ years in an architect-level role • BS/BA in related field (Business Management, Computer Science, or Software Engineering) • ServiceNow Certified Technical Architect (CTA) • Experience maintaining, enhancing, and creating workflows, functions and configurations within the ServiceNow environment • Experience in establishing technical governance processes • Experience in evaluating strategic and operational demands against the ServiceNow platform architecture, platform capabilities, and leading practices • Experience in analyzing and translating business information and technical requirements into architectural blueprints • Experience engaging with business stakeholders to gather/analyze issues or requirements and map them to solutions that leverage ServiceNow functionality • Experience creating Architectural Blueprints for Federal agencies • Experience leading ServiceNow version upgrades • Deep technical expertise across the ServiceNow ecosystem with a strong understanding of platform architecture • Proven experience delivering complex solutions in a federal environment • Experience designing and implementing App Engine Studio, Flow Designer, Integration Hub, and Predictive Intelligence • Strong knowledge of CMDB and CSDM • Familiarity with DevOps, Agile delivery, and CI/CD integration with ServiceNow. Benefits: • Must be a U.S. Citizen • Must be able to obtain and maintain clearance • Active CFPB Public Trust T3 • Active Federal Public Trust T3 from a Federal Agency Apply tot his job Apply To this Job

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