**Experienced Crisis Specialist – 988 Chat/Text Crisis Support (3rd Shift) Friday-Sunday**
At arenaflex, we're dedicated to delivering care that changes people's lives. As a leading nonprofit behavioral health system, we're committed to providing rewarding opportunities to serve all ages in a variety of settings. Our organization is built on understanding, recognizing, and responding to those affected by trauma, strengthening resilience for our clients, staff, and community.
We're seeking an experienced Crisis Specialist to join our 24/7/365 mental health crisis/suicide prevention focused team, handling incoming chat/text messages through the National Suicide Prevention Lifeline (NSPL), also known as 988. As a Crisis Specialist, you'll provide brief clinical screenings, risk assessments, and appropriate service linkage for individuals experiencing emotional distress.
**About the Role**
This is a remote position on a dynamic team, working a 3rd shift schedule from Friday to Sunday, 6pm-2:30am CST (Monday to Thursday off). You'll be responsible for providing telephonic or chat clinical screenings and risk assessments, answering crisis contacts via the chat/text platform, and conducting follow-up calls for individuals deemed moderate to high risk for suicide.
**Key Responsibilities**
* Provides telephonic or chat clinical screenings and risk assessments
* Answers crisis contacts via the chat/text platform to assess for suicide, safety, and identify appropriate community resources to best meet individual needs
* Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide
* Meets the ethical and clinical standards in compliance with all accreditation
* Actively participates in ongoing supervision, training, and team meetings
* Assist in administrative tasks as needed
**Knowledge, Skills, and Abilities**
* Effectively communicate via written, verbal, in-person, and virtual methods
* Demonstrates high-level customer service skills and professional etiquette
* Demonstrates knowledge and competency in providing service linkage and referrals for programs, services, and other community resources
* Knowledge of suicide assessments
* Skill in providing crisis intervention
**Qualifications**
* Bachelor's degree in behavioral science, Psychology, Social Work, or Certified Peer Recovery Specialist
* Six months to one year of related crisis experience required
**Work Environment and Culture**
At arenaflex, we're committed to creating a workplace that reflects the growing world around us, where everyone feels empowered, safe, and welcomed. Our approach to diversity is simple – it's about embracing everyone. We strive to develop an inclusive culture that encourages, supports, and celebrates the diverse voices and experiences of our employees.
**Benefits and Perks**
* Medical, dental, and vision health coverage
* Flexible Spending and Health Savings Accounts
* 403b retirement plan with company match
* Paid time off and ten paid holidays
* AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
* Diversity, Equity, and Inclusion employee resource groups
* Continuing education opportunities
* Employee Assistance Program
**Compensation**
* Pay range: $19.10-$26.80
**How to Apply**
If you're passionate about delivering care that changes people's lives, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about arenaflex and our commitment to diversity, equity, and inclusion.
**Equal Opportunity Employer**
arenaflex is an equal opportunity employer. Employment at arenaflex is based solely on a person's merit and qualifications directly related to professional competence. arenaflex does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
**Join Our Team**
At arenaflex, we're dedicated to creating a workplace that reflects the growing world around us. We're committed to developing an inclusive culture that encourages, supports, and celebrates the diverse voices and experiences of our employees. If you're passionate about delivering care that changes people's lives, we encourage you to apply for this exciting opportunity.
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About arenaflex
arenaflex is a leading nonprofit behavioral health system dedicated to delivering care that changes people's lives. We're committed to providing rewarding opportunities to serve all ages in a variety of settings.
Our Approach to Diversity
At arenaflex, we're committed to creating a workplace that reflects the growing world around us, where everyone feels empowered, safe, and welcomed. Our approach to diversity is simple – it's about embracing everyone.
Benefits and Perks
- Medical, dental, and vision health coverage
- Flexible Spending and Health Savings Accounts
- 403b retirement plan with company match
- Paid time off and ten paid holidays
- AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
- Diversity, Equity, and Inclusion employee resource groups
- Continuing education opportunities
- Employee Assistance Program
How to Apply
If you're passionate about delivering care that changes people's lives, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about arenaflex and our commitment to diversity, equity, and inclusion.
Equal Opportunity Employer
arenaflex is an equal opportunity employer. Employment at arenaflex is based solely on a person's merit and qualifications directly related to professional competence. arenaflex does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
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