Experienced Remote Order and Data Entry Representative – Delivering Exceptional Customer Experience through Accurate and Efficient Order Processing at arenaflex

Introduction to arenaflex and the Role

arenaflex is a leading organization that values innovation, customer satisfaction, and employee growth. We are seeking a talented and motivated individual to join our team as a Remote Order and Data Entry Representative. As a key member of our team, you will be responsible for inputting customer orders into our Oracle system and other software platforms, ensuring timely and efficient order processing, and delivering a stellar customer experience. If you have a passion for data entry, customer support, and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Job Responsibilities

In this role, you will be responsible for a range of duties, including:

• Processing customer purchase orders to meet customer and company commitments
• Striving to continually improve the level of customer satisfaction through timely and efficient order processing
• Receiving, editing, and entering incoming customer purchase orders in an accurate and timely manner
• Reviewing, verifying, and making corrections as necessary to orders to ensure accurate information and order specifications
• Managing orders in the business system through the entire order cycle
• Screening all international customer orders to ensure compliance with the required regulations, policies, and procedures
• Gathering information for measurement, analysis, and reporting

Requirements for Success

To be successful in this role, you will need to possess the following essential qualifications:

• 3-5 years of data entry and/or customer support experience
• Customer interaction experience is preferred
• Computer experience, including use of MS Word, MS Excel, MS Outlook, and Oracle experience is required
• Education & Minimum Years of Experience: 2 years, with an Associate's Degree preferred
• Must be punctual, reliable, and dependable
• Ability to work from home with a reliable internet connection and a dedicated workspace

Preferred Qualifications

In addition to the essential qualifications, the following preferred qualifications will be considered an asset:

• Experience with CRM and/or ERP business systems
• Previous experience working in a remote or home-based environment
• Strong analytical and problem-solving skills
• Excellent communication and customer service skills

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a Remote Order and Data Entry Representative, you will have access to paid training, ongoing support, and opportunities for advancement. You will also have the chance to work with a range of software platforms, including Oracle, and develop your skills in data entry, customer support, and order processing.

Work Environment and Company Culture

arenaflex values a positive and inclusive work environment, and we are committed to creating a culture that is supportive, collaborative, and respectful. As a remote employee, you will be part of a distributed team that is connected through technology and shared goals. We offer a range of perks and benefits, including:

• Casual dress code
• Climate-controlled environment (for those who prefer to work from our offices)
• Modern, high-tech environment
• Other on-the-spot perks
• Paid training
• Weekly paychecks
• Direct deposit or cash card pay options
• Medical, dental, and life insurance
• Paid sick leave
• Sign-on bonus (restrictions apply)
• Referral bonus (restrictions apply)
• Advancement opportunities

Compensation and Benefits

The hourly rate for this position is anticipated to be between $17.00 - $17.50 per hour, depending on the shift and other considerations permitted by law. In addition to monetary compensation, we offer a range of benefits, including medical, dental, vision, life, and more. For more details about our benefits, please visit https://flimp.live/trueblueassociates#home.

How to Apply

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your resume to our RPS Recruiter at mclabaugh@arenaflex.com. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Equal Opportunity Employer

arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion. If you require disability-related accommodation during the recruitment process, please contact our Recruiter or Employee Relations at HR-Advice@arenaflex.com or 1-800-610-8920.

Conclusion

Join arenaflex as a Remote Order and Data Entry Representative and become part of a dynamic team that is dedicated to delivering exceptional customer experiences. With opportunities for growth, development, and advancement, this role is perfect for individuals who are passionate about data entry, customer support, and working in a fast-paced environment. Apply today and take the first step towards a rewarding and challenging career with arenaflex!