Experienced Full Stack Data Entry Specialist – Remote Work Opportunity for Detail-Oriented Individuals with Excellent Analytical Skills

Introduction to arenaflex

arenaflex is a leading organization in the financial services industry, dedicated to providing innovative solutions and exceptional customer experiences. As a remote data entry specialist, you will play a vital role in our team, responsible for performing daily reconciliation, trade, and transfer tasks for alternative investments. Our company values diversity, equity, and inclusion, and we are committed to creating a work environment that is welcoming and inclusive for all employees.

Job Summary

We are seeking a highly motivated and detail-oriented data entry specialist to join our team. As a data entry specialist, you will be responsible for processing trade deal purchases, identifying and addressing breaks between arenaflex and fund companies or transfer agents, and processing corporate activity activities. You will also be expected to analyze complex issues, test and validate new technology enhancements, and provide excellent customer service to our clients and business partners.

Key Responsibilities

• Process trade deal purchases in customer profiles and identify/address breaks recognized between arenaflex and fund companies or transfer agents
• Process corporate activity activities, settle/reconcile transactions, and process/reconcile returns activity
• Analyze complex/escalated issues and provide solutions to management
• Test and validate new technology enhancements and provider changes
• Provide excellent customer service to clients and business partners via email, phone, Slack, Outlook, and Salesforce
• Collaborate with retail and institutional service teams to resolve client issues and improve overall customer experience
• Embodies arenaflex's values and principles in daily interactions with fund companies, transfer agents, counterparties, and other external business partners

Duties Analysis

As a data entry specialist, you will be responsible for reviewing subscription deals or transfer requests, client/advisor amount exceptions, regulatory commitments, and reconciliations of business, dividend, and transactions breaks. You will also be expected to provide analysis and corrections of tax coding issues and respond to business partner inquiries regarding fund information requirements/eligibility.

Troubleshooting and Problem-Solving

In this role, you will be expected to troubleshoot and resolve complex issues, including internal/external system improvements or issues, root cause of breaks between arenaflex, fund companies, and other external partners. You will also be responsible for providing method or technology solution alternatives to management and remediating transfer issues with fund companies or counterparties.

Essential Qualifications

To be successful in this role, you will need to have:

• Excellent analytical and problem-solving skills
• Strong attention to detail and ability to work accurately in a fast-paced environment
• Good communication and customer service skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Basic knowledge of financial services and investment products

Preferred Qualifications

Preferred candidates will have:

• Previous experience in data entry or a related field
• Knowledge of regulatory requirements and compliance
• Experience with technology enhancements and system improvements
• Strong technical skills, including proficiency in Microsoft Office and Salesforce
• Excellent analytical and problem-solving skills, with the ability to think critically and outside the box

Skills and Competencies

To be successful in this role, you will need to possess the following skills and competencies:

• Strong analytical and problem-solving skills
• Excellent communication and customer service skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Basic knowledge of financial services and investment products
• Ability to adapt to changing priorities and deadlines
• Strong technical skills, including proficiency in Microsoft Office and Salesforce

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a data entry specialist, you will have the opportunity to develop your skills and knowledge in a fast-paced and dynamic environment. You will also have access to training and development programs, including on-the-job training, mentorship, and career advancement opportunities.

Work Environment and Company Culture

arenaflex is a remote-friendly company that values work-life balance and flexibility. Our company culture is built on the principles of diversity, equity, and inclusion, and we are committed to creating a work environment that is welcoming and inclusive for all employees. We offer a collaborative and supportive work environment, with opportunities for professional growth and development.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including a salary range that is commensurate with experience. We also offer a range of perks and benefits, including health insurance, retirement savings, and paid time off. Our company is committed to providing a positive and supportive work environment, with opportunities for professional growth and development.

Conclusion

If you are a motivated and detail-oriented individual with excellent analytical skills, we encourage you to apply for this exciting opportunity. As a data entry specialist at arenaflex, you will have the opportunity to work in a fast-paced and dynamic environment, with a team of experienced professionals who are passionate about delivering exceptional customer experiences. Apply today to join our team and take the first step in your career with arenaflex!

arenaflex is an equal opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives.