Experienced Remote Sales Chat Representative – Shipping Container Sales and Customer Engagement Specialist

Welcome to arenaflex: A Leading Retail Company in the Shipping Container Industry

arenaflex is a pioneering retail company that specializes in supplying and delivering high-quality secondhand shipping containers across the United States. We have established strong partnerships with shipping lines and shipping container manufacturers, enabling us to offer a wide range of containers for various purposes. From on-site storage and container homes to pop-up shops, portable offices, emergency shelters, and garden sheds, our containers are versatile and affordable. At arenaflex, we are committed to providing exceptional customer service and ensuring that our customers receive the best possible products at competitive prices.

Job Overview: Remote Sales Chat Representative

We are seeking a highly motivated and experienced Remote Sales Chat Representative to join our team. As a Remote Sales Chat Representative at arenaflex, you will play a crucial role in advertising and selling our shipping containers to customers across the United States. This is a full-time, remote position that offers the flexibility to work from anywhere with a strong internet connection and a phone or laptop. If you are a sales-driven individual with excellent communication skills and a passion for customer engagement, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

• Utilize our software to advertise and sell shipping containers to customers via chat, providing them with detailed information about our products and services.
• Engage with customers in a professional and friendly manner, responding to their inquiries and concerns in a timely and effective way.
• Encourage customers to place orders and close sales directly on the chat platform, using the company's system to send invoices and process transactions.
• Collaborate with our sales managers to ensure that leads are followed up on and converted into sales, with each lead being assigned to a sales manager for phone call follow-ups.
• Participate in daily training sessions to enhance your knowledge and skills, and stay up-to-date with the latest industry trends and best practices.
• Join our Q&A group and work with experienced mentors who will provide guidance and support to help you achieve your sales goals and objectives.

Essential Qualifications:

• High school diploma or equivalent required; bachelor's degree in sales, marketing, or a related field preferred.
• Proven experience in sales, customer service, or a related field, with a strong track record of meeting or exceeding sales targets.
• Excellent communication and interpersonal skills, with the ability to build rapport with customers and colleagues alike.
• Strong problem-solving and negotiation skills, with the ability to handle customer complaints and concerns in a professional and effective way.
• Ability to work independently in a remote environment, with minimal supervision and a high level of self-motivation.
• Strong internet connection and access to a phone or laptop, with the ability to use our software and other digital tools to perform job duties.

Preferred Qualifications:

• Experience in the shipping container industry or a related field, with knowledge of our products and services.
• Proficiency in multiple languages, with the ability to communicate with customers who speak languages other than English.
• Experience with sales software and digital tools, with the ability to learn and adapt to new technologies quickly.
• Strong analytical and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

Skills and Competencies:

• Communication skills: ability to communicate effectively with customers, colleagues, and management, both verbally and in writing.
• Sales skills: ability to promote and sell our shipping containers, with a strong understanding of our products and services.
• Customer service skills: ability to provide exceptional customer service, with a strong focus on building rapport and resolving customer complaints.
• Technical skills: ability to use our software and other digital tools, with a strong understanding of sales software and technology.
• Time management skills: ability to prioritize tasks and manage multiple projects simultaneously, with a strong focus on meeting deadlines and achieving sales targets.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to providing our employees with opportunities for career growth and development. As a Remote Sales Chat Representative, you will have access to daily training sessions, mentorship programs, and ongoing support to help you achieve your sales goals and objectives. You will also have the opportunity to work with a talented team of professionals who are passionate about the shipping container industry, and to contribute to the growth and success of our company.

Work Environment and Company Culture

arenaflex is a dynamic and fast-paced company that values innovation, creativity, and teamwork. We are committed to providing a positive and supportive work environment that encourages collaboration, open communication, and mutual respect. As a remote employee, you will be part of a virtual team that is connected through technology and shared goals, with opportunities to interact with colleagues and management through video conferencing, phone calls, and instant messaging.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package that includes a base salary, commissions, and bonuses. We also provide a range of perks and benefits, including opportunities for career advancement, professional development, and recognition. As a remote employee, you will have the flexibility to work from anywhere, with the ability to create your own schedule and work environment. You will also have access to our software and digital tools, with ongoing support and training to help you succeed in your role.

Conclusion

If you are a motivated and sales-driven individual who is passionate about customer engagement and the shipping container industry, we encourage you to apply for this exciting opportunity. As a Remote Sales Chat Representative at arenaflex, you will have the opportunity to work with a talented team of professionals, contribute to the growth and success of our company, and achieve your career goals and objectives. Don't miss out on this chance to join a leading retail company in the shipping container industry – apply today and take the first step towards a rewarding and challenging career with arenaflex.