**Experienced Customer Service Associate – Delivering Exceptional Experiences at arenaflex**

At arenaflex, we're passionate about creating a world-class customer experience that sets us apart from the rest. As a Customer Service Associate, you'll play a vital role in bringing this vision to life, ensuring that every customer interaction is a positive and memorable one. If you're a people person with a passion for delivering exceptional service, we want to hear from you! **About arenaflex** arenaflex is a leading provider of innovative solutions and services that empower individuals and communities to thrive. With a strong commitment to customer satisfaction, we strive to create a culture of excellence that inspires our team members to go above and beyond. Our mission is to make a meaningful difference in the lives of our customers, and we're looking for talented individuals like you to join our team. **Key Responsibilities** As a Customer Service Associate at arenaflex, you'll be responsible for: * Engaging customers and patients by greeting them and offering assistance with products and services * Resolving customer issues and answering questions to ensure a positive customer experience * Modeling and sharing customer service best practices with all team members to deliver a distinctive and delightful customer experience * Providing customers with courteous, friendly, fast, and efficient service * Recommending items for sale to customers and recommending trade-up and/or companion items * Registering customer purchases on assigned cash register, collecting cash and distributing change as requested * Processing voids, returns, rain checks, refunds, and exchanges as needed * Keeping counters and shelves clean and well merchandised, taking inventory, and maintaining records * Checking in and pricing merchandise as required or as directed by store manager or communicated by the shift leader * Implementing Company asset protection procedures to identify and minimize profit loss * Ensuring compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products) * Constructing and maintaining displays, including promotional, seasonal, super structures, and sale merchandise * Completing resets and revisions as directed * Assisting with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures * Providing customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products * Assisting with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance * Complying with all company policies and procedures; maintaining respectful relationships with coworkers **Essential Qualifications** * High school diploma or equivalent required * Previous customer service experience preferred * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Basic math skills and accuracy with handling cash and operating a cash register * Ability to lift up to 25 pounds and stand for long periods of time * Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends **Preferred Qualifications** * Experience working in a retail or customer-facing environment * Knowledge of store systems and store equipment * Basic computer skills and familiarity with point-of-sale systems * Ability to work independently and as part of a team * Strong problem-solving and conflict resolution skills * Ability to maintain a clean and organized work environment **Skills and Competencies** * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Basic math skills and accuracy with handling cash and operating a cash register * Ability to lift up to 25 pounds and stand for long periods of time * Strong problem-solving and conflict resolution skills * Ability to maintain a clean and organized work environment * Basic computer skills and familiarity with point-of-sale systems **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our team members grow and develop their careers. As a Customer Service Associate, you'll have the opportunity to: * Attend training and complete PPLs requested by Manager or assigned by corporate * Participate in ongoing training and development programs to enhance your skills and knowledge * Take on additional responsibilities and leadership roles as you grow and develop in your career * Enjoy a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off **Work Environment and Company Culture** arenaflex is a dynamic and fast-paced work environment that's passionate about creating a culture of excellence. As a Customer Service Associate, you'll be part of a team that's dedicated to delivering exceptional customer experiences and making a meaningful difference in the lives of our customers. We're committed to: * Creating a culture of respect, inclusivity, and diversity * Fostering a collaborative and supportive work environment * Encouraging open communication and feedback * Providing ongoing training and development opportunities * Recognizing and rewarding outstanding performance and contributions **Compensation, Perks, and Benefits** arenaflex offers a competitive salary and benefits package, including: * Medical, dental, and vision insurance * 401(k) matching * Paid time off * Opportunities for career growth and advancement * A fun and dynamic work environment with a passionate team **How to Apply** If you're a motivated and customer-focused individual who's passionate about delivering exceptional experiences, we want to hear from you! Apply now to become a Customer Service Associate at arenaflex and join our team of dedicated professionals who are making a meaningful difference in the lives of our customers. Apply for this job