**Experienced Remote Customer Engagement Specialist – Virtual Client Acquisition and Relationship Management**
At arenaflex, we're dedicated to providing top-notch customer engagement services to individuals and families across North America. As a key member of our remote team, you'll have the opportunity to work from the comfort of your own home, enjoying flexible hours and a dynamic team environment that thrives on collaboration and support.
**About arenaflex**
arenaflex is a leading provider of innovative solutions and services that empower individuals and families to achieve their financial goals. With a strong commitment to customer satisfaction and a passion for excellence, we've built a reputation as a trusted partner in the industry. Our virtual workplace is designed to foster a culture of teamwork, innovation, and continuous learning, where every team member has the opportunity to grow and succeed.
**Your Role as a Remote Customer Engagement Specialist**
As a Remote Customer Engagement Specialist, you'll play a critical role in serving our clients and providing valuable advice and protection to individuals and their families. Your primary responsibilities will include:
* Contacting leads we provide to schedule virtual meetings with clients
* Presenting benefit programs to enroll new clients and cultivating relationships with them
* Collaborating with your manager to define clear objectives and goals, then achieving them through dedicated effort and determination
* Providing exceptional customer service and support to clients, ensuring their needs are met and exceeded
* Staying up-to-date with industry developments and regulatory requirements, ensuring compliance and best practices
**What We Offer**
At arenaflex, we're committed to providing a comprehensive package of benefits and opportunities that support your career growth and well-being. Some of the highlights include:
* **Remote, work-from-home career**: Enjoy the flexibility and autonomy of working from home, with the support of a dynamic team environment
* **Competitive compensation**: Average first-year earnings of $69K commission + bonuses, with opportunities for residual income through renewals
* **Unionized position with stock options**: Enjoy the security and benefits of a unionized position, with opportunities for stock options and ownership
* **Excellent benefits package**: Comprehensive medical, dental, and prescription coverage, ensuring your health and well-being
* **Exceptional training**: Receive comprehensive training and coaching from experienced managers, ensuring your success and growth
* **High-quality leads**: Receive high-quality leads, with no calling family or friends required
* **Flexible hours**: Enjoy flexible hours, with the freedom to choose when you work and how you manage your time
* **Opportunities for advancement**: Opportunities for advancement and recognition, with a strong focus on promoting from within
**Qualities We Value**
At arenaflex, we're looking for team members who share our values and are passionate about delivering exceptional customer service. Some of the qualities we value include:
* **Willingness to learn and be coached**: A willingness to learn and be coached, with a commitment to continuous improvement and growth
* **Outgoing and friendly personality**: A positive and approachable demeanor, with excellent communication and interpersonal skills
* **Strong desire to help others**: A strong desire to help others, with a commitment to providing valuable advice and services
* **Effective communication skills**: Excellent communication skills, with the ability to connect with others and build strong relationships
**Your Qualifications**
To succeed in this role, you'll need:
* **Laptop or computer with camera**: A laptop or computer with camera, ensuring you can participate in virtual meetings and communicate effectively with clients
* **LLQP license**: Possession of, or willingness to obtain an LLQP license, ensuring compliance with industry regulations
* **Basic computer literacy**: Basic computer literacy, with a strong understanding of software applications and technology
* **Primary residence in Canada or USA**: Primary residence in Canada or USA, ensuring you're eligible to work in North America
**Join Our Team at arenaflex**
If you're passionate about delivering exceptional customer service and have a strong desire to help others, we'd love to hear from you. Apply now to join our dynamic team at arenaflex, and take the first step towards a rewarding and challenging career in customer engagement.
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