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**Experienced Remote Customer Engagement Specialist – Virtual Client Acquisition and Relationship Management**

Remote, USA Full-time Posted 2025-11-24
At arenaflex, we're dedicated to providing top-notch customer engagement services to individuals and families across North America. As a key member of our remote team, you'll have the opportunity to work from the comfort of your own home, enjoying flexible hours and a dynamic team environment that thrives on collaboration and support. **About arenaflex** arenaflex is a leading provider of innovative solutions and services that empower individuals and families to achieve their financial goals. With a strong commitment to customer satisfaction and a passion for excellence, we've built a reputation as a trusted partner in the industry. Our virtual workplace is designed to foster a culture of teamwork, innovation, and continuous learning, where every team member has the opportunity to grow and succeed. **Your Role as a Remote Customer Engagement Specialist** As a Remote Customer Engagement Specialist, you'll play a critical role in serving our clients and providing valuable advice and protection to individuals and their families. Your primary responsibilities will include: * Contacting leads we provide to schedule virtual meetings with clients * Presenting benefit programs to enroll new clients and cultivating relationships with them * Collaborating with your manager to define clear objectives and goals, then achieving them through dedicated effort and determination * Providing exceptional customer service and support to clients, ensuring their needs are met and exceeded * Staying up-to-date with industry developments and regulatory requirements, ensuring compliance and best practices **What We Offer** At arenaflex, we're committed to providing a comprehensive package of benefits and opportunities that support your career growth and well-being. Some of the highlights include: * **Remote, work-from-home career**: Enjoy the flexibility and autonomy of working from home, with the support of a dynamic team environment * **Competitive compensation**: Average first-year earnings of $69K commission + bonuses, with opportunities for residual income through renewals * **Unionized position with stock options**: Enjoy the security and benefits of a unionized position, with opportunities for stock options and ownership * **Excellent benefits package**: Comprehensive medical, dental, and prescription coverage, ensuring your health and well-being * **Exceptional training**: Receive comprehensive training and coaching from experienced managers, ensuring your success and growth * **High-quality leads**: Receive high-quality leads, with no calling family or friends required * **Flexible hours**: Enjoy flexible hours, with the freedom to choose when you work and how you manage your time * **Opportunities for advancement**: Opportunities for advancement and recognition, with a strong focus on promoting from within **Qualities We Value** At arenaflex, we're looking for team members who share our values and are passionate about delivering exceptional customer service. Some of the qualities we value include: * **Willingness to learn and be coached**: A willingness to learn and be coached, with a commitment to continuous improvement and growth * **Outgoing and friendly personality**: A positive and approachable demeanor, with excellent communication and interpersonal skills * **Strong desire to help others**: A strong desire to help others, with a commitment to providing valuable advice and services * **Effective communication skills**: Excellent communication skills, with the ability to connect with others and build strong relationships **Your Qualifications** To succeed in this role, you'll need: * **Laptop or computer with camera**: A laptop or computer with camera, ensuring you can participate in virtual meetings and communicate effectively with clients * **LLQP license**: Possession of, or willingness to obtain an LLQP license, ensuring compliance with industry regulations * **Basic computer literacy**: Basic computer literacy, with a strong understanding of software applications and technology * **Primary residence in Canada or USA**: Primary residence in Canada or USA, ensuring you're eligible to work in North America **Join Our Team at arenaflex** If you're passionate about delivering exceptional customer service and have a strong desire to help others, we'd love to hear from you. Apply now to join our dynamic team at arenaflex, and take the first step towards a rewarding and challenging career in customer engagement. Apply Now! Apply for this job    

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