**Experienced Pharmacy Customer Service Associate – Delivering Exceptional Patient Experience at arenaflex**

At arenaflex, we are committed to delivering exceptional patient care and customer service in a fast-paced and dynamic environment. As an Experienced Pharmacy Customer Service Associate, you will play a vital role in ensuring that our patients receive the highest level of care and service. If you are passionate about delivering outstanding customer experiences and have a strong desire to work in a healthcare setting, we encourage you to apply for this exciting opportunity. **About arenaflex** arenaflex is a leading healthcare company dedicated to providing innovative solutions and exceptional patient care. Our team of dedicated professionals is committed to delivering high-quality services and products that meet the evolving needs of our patients. With a strong focus on customer satisfaction and employee development, we strive to create a positive and supportive work environment that fosters growth and success. **Key Responsibilities** As an Experienced Pharmacy Customer Service Associate, you will be responsible for delivering exceptional patient care and customer service in a fast-paced and dynamic environment. Your key responsibilities will include: * **Customer Experience**: Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive customer experience. * **Operations**: Provide customers with courteous, friendly, fast, and efficient service. Recommend items for sale to customers and recommend trade-up and/or companion items. * **Pharmacy Support**: Assist pharmacists in scheduling and maintaining work flow. Use pharmacy systems to enter patient and drug information, ensure information is entered correctly, and fill prescriptions by retrieving, counting, and pouring pharmaceutical drugs. * **Inventory Management**: Assist and support Pharmacy Department on inventory management activities, such as ordering, unpacking, checking, and storing shipment of pharmaceuticals. * **Customer Service**: Provide customer service in the photo area, including digital passport photo service, poster print, and creative machine. Suggestive sell of promotional photo products. * **Store Maintenance**: Assist with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. * **Training & Personal Development**: Earn and maintain PTCB certification through the designated PTCB training program and/or state required certification/registration. Attend training and complete PPLs requested by Manager or assigned by corporate and acquire continuing education credits. **Essential Qualifications** * **Education**: High school diploma or equivalent required. Associate's or Bachelor's degree in a related field preferred. * **Experience**: 1-2 years of experience in a pharmacy or healthcare setting. Experience in customer service and inventory management preferred. * **Certifications**: PTCB certification required. State required certification/registration preferred. * **Skills**: Strong communication and interpersonal skills. Ability to work in a fast-paced environment and multitask. Basic math skills and accuracy with cash handling. **Preferred Qualifications** * **Education**: Bachelor's degree in a related field. * **Experience**: 2-3 years of experience in a pharmacy or healthcare setting. * **Certifications**: State required certification/registration. * **Skills**: Experience with pharmacy systems and inventory management software. Strong problem-solving and analytical skills. **Skills and Competencies** * **Communication**: Strong communication and interpersonal skills. * **Customer Service**: Ability to provide exceptional customer service in a fast-paced environment. * **Inventory Management**: Ability to manage inventory and maintain accurate records. * **Pharmacy Systems**: Experience with pharmacy systems and inventory management software. * **Problem-Solving**: Strong problem-solving and analytical skills. * **Teamwork**: Ability to work effectively in a team environment. **Career Growth Opportunities and Learning Benefits** At arenaflex, we are committed to providing our employees with opportunities for growth and development. As an Experienced Pharmacy Customer Service Associate, you will have access to: * **Training and Development**: Ongoing training and development opportunities to enhance your skills and knowledge. * **Career Advancement**: Opportunities for career advancement and professional growth. * **Competitive Compensation**: Competitive salary and benefits package. * **Employee Recognition**: Recognition and rewards for outstanding performance and contributions. **Work Environment and Company Culture** At arenaflex, we strive to create a positive and supportive work environment that fosters growth and success. Our company culture is built on the following values: * **Customer Focus**: We are committed to delivering exceptional customer service and care. * **Teamwork**: We work effectively as a team to achieve our goals and objectives. * **Innovation**: We are committed to innovation and continuous improvement. * **Integrity**: We operate with integrity and honesty in all our interactions. **Compensation, Perks, and Benefits** At arenaflex, we offer a competitive compensation package, including: * **Salary**: Competitive salary based on experience and qualifications. * **Benefits**: Comprehensive benefits package, including medical, dental, and vision insurance. * **Paid Time Off**: Paid time off for vacation, sick leave, and holidays. * **Employee Discounts**: Discounts on arenaflex products and services. * **Professional Development**: Opportunities for professional development and growth. **Conclusion** If you are passionate about delivering exceptional patient care and customer service, we encourage you to apply for this exciting opportunity. As an Experienced Pharmacy Customer Service Associate at arenaflex, you will have the opportunity to work in a fast-paced and dynamic environment, develop your skills and knowledge, and contribute to the success of our team. Apply today and join our team of dedicated professionals who are committed to delivering exceptional patient care and customer service. Apply for this job