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**Experienced Full Stack Enterprise Customer Engineer – Cloud AI Infrastructure Optimization**

Remote, USA Full-time Posted 2025-11-24
At arenaflex, we're revolutionizing the way businesses transform and build what's next for their organization with cutting-edge technology constructed in the cloud. Our products are engineered for security, reliability, and scalability, running the entire stack from infrastructure to applications to devices and hardware. As part of our entrepreneurial team in this rapidly evolving industry, you'll play a key role in understanding the needs of our clients and helping shape the future of companies of all sizes as they leverage AI to connect with customers, employees, and partners. **About the Role** We're seeking an experienced Full Stack Enterprise Customer Engineer to join our team, focusing on cloud AI infrastructure optimization. In this position, you'll identify and assess large-scale AI opportunities that can benefit from AI-optimized infrastructure, helping clients leverage accelerators within their overall cloud strategy. You'll work closely with internal Cloud AI teams to remove roadblocks and shape the future of services. **Key Responsibilities** * Identify and assess large-scale AI opportunities that can benefit from AI-optimized infrastructure * Help clients leverage accelerators within their overall cloud strategy by running benchmarks for current models, finding opportunities to use accelerators for new models, developing migration paths, and assisting with research fees to optimize performance * Work closely with internal Cloud AI teams to remove roadblocks and shape the future of services * Collaborate with clients to understand their needs and develop tailored solutions to meet their AI infrastructure requirements * Develop and maintain relationships with key stakeholders, including C-level or senior business leaders, to influence decisions and drive business growth * Design and architect large-scale infrastructure farms for professional AI use cases * Stay up-to-date with industry trends and advancements in AI and cloud infrastructure, applying this knowledge to drive innovation and improvement **Essential Qualifications** * Bachelor's degree in computer science, mathematics, or a related technical field, or equivalent relevant experience * 5+ years of experience in cloud infrastructure, with a focus on AI and machine learning * Experience building and operationalizing machine learning models, including model training, deployment, and optimization * Experience delivering technical presentations and leading detailed discovery and planning sessions with clients * Strong understanding of cloud infrastructure, including compute, storage, and networking * Excellent communication and interpersonal skills, with the ability to work effectively with clients, internal teams, and stakeholders at all levels **Desired Qualifications** * Experience with education and fine-tuning large models (e.g., image, language, segmentation, advice, genomics) with accelerators * Experience running MLPerf benchmarks and performance profiling tools (e.g., Tensorflow profiler, PyTorch profiler, Tensorboard) * Experience with distributed training and optimization of models, with a focus on performance vs. cost * Ability to design and architect large-scale infrastructure farms for professional AI use cases * Experience working with C-level or senior business leaders to influence decisions and drive business growth **Skills and Competencies** * Strong technical skills in cloud infrastructure, AI, and machine learning * Excellent communication and interpersonal skills, with the ability to work effectively with clients, internal teams, and stakeholders at all levels * Ability to analyze complex technical problems and develop creative solutions * Strong business acumen, with the ability to understand and address business needs and requirements * Experience working in a fast-paced, entrepreneurial environment, with a focus on innovation and improvement **Career Growth Opportunities and Learning Benefits** At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of training and development programs, including: * Regular training sessions and workshops on the latest technologies and trends in AI and cloud infrastructure * Opportunities to work on high-profile projects and collaborate with internal teams and stakeholders * Mentorship and coaching from experienced professionals in the field * Opportunities for career advancement and professional growth **Work Environment and Company Culture** We're proud of our dynamic and inclusive work environment, which is built on a foundation of collaboration, innovation, and mutual respect. Our team is passionate about making a positive impact on the world through technology, and we're committed to creating a workplace that reflects this values. **Compensation, Perks, and Benefits** We offer a competitive salary range of $125-$175, plus bonus, equity, and benefits. Our salary ranges are determined by role, level, and location, and we're committed to ensuring that our compensation packages are fair and equitable. **How to Apply** If you're passionate about AI and cloud infrastructure, and you're looking for a challenging and rewarding career opportunity, we encourage you to apply. Please submit your resume and a cover letter outlining your experience and qualifications for this role. Apply Now! Apply for this job    

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