Sr. Marketing Automation Associate

Disclaimer: Please be advised that the most accurate and up-to-date information about our open roles—including job descriptions, compensation, and benefits—can only be guaranteed on our official job board. For the latest listings and details, please visit: https://job-boards.greenhouse.io/ninjatrader. JOIN US ON OUR MISSION TO BECOME THE #1 RETAIL TRADING PLATFORM IN THE WORLD Welcome to the dynamic world of NinjaTrader! As an industry-leading trading platform and futures broker, we're empowering traders to take control of their financial destiny. How do we do it? We provide cutting-edge products and services that enhance the trading journey. Whether a seasoned pro or just starting out, NinjaTrader equips traders with award-winning software and brokerage services to navigate the world's leading financial markets with confidence. Our growth story is nothing short of exhilarating. Since 2003, NinjaTrader has been dedicated to understanding and supporting traders on their journey toward trading triumph. Through those efforts, our user base has grown to over 2 million users and we have become the number one rated futures brokerage worldwide. But we're not stopping there. We're constantly evolving, pushing boundaries, and modernizing the futures industry. Our commitment to innovation means users will always have access to dynamic tools, real-time support, and a community of like-minded traders. So, why work at NinjaTrader? Here, you're not just part of a team; you're part of a movement. We empower employees to reach new heights in their careers by providing a dynamic culture focused on social connection, professional development, and employee recognition initiatives. Sounds too good to be true? Take it from our employees. Join us as we redefine what's possible in trading, advocate for our customers, and continue our journey toward becoming the world's top retail-focused trading platform in the world. What you'll do: The Senior MarTech Associate is a hands-on, execution-focused role responsible for building, optimizing, and scaling our lifecycle marketing ecosystem. This role owns the technical execution and design of multi-channel lifecycle communications—including email, push, in-product messaging, SMS, and WhatsApp—while partnering closely with Marketing, CRM Business Solutions, Data, and external vendors to deliver high-impact, compliant, and scalable customer journeys. This individual combines strong marketing technology expertise with hands-on design and execution skills to improve email quality, develop reusable drag-n-drop templates, implement a robust subscription center, and enable new lifecycle channels that drive engagement and growth. They translate lifecycle strategy into well-orchestrated, automated customer journeys within Braze, Salesforce Marketing Cloud and supporting platforms. In this role you will: • Set up, implement, and optimize lifecycle marketing channels including email, push, in-product messaging, SMS, and WhatsApp • Build, execute, and maintain automated, behavior-driven, multi-channel customer journeys • Design, build, test, and deploy branded emails and multi-channel templates to improve quality, consistency, and speed to market • Lead the design and implementation of a subscription center, enabling granular customer preferences and opt-down capabilities • Manage marketing data integrations, automations, workflows and reporting in partnership with CRM Business Solutions, Data, and external integration vendors • Ensure CAN-SPAM, MiFID and channel-specific compliance, deliverability best practices, and operational excellence across all lifecycle programs • Improve lifecycle marketing efficiency by creating QA standards, scalable processes, documentation, and reusable assets for the broader team • Troubleshoot technical issues across platforms and channels and serve as a subject-matter expert for lifecycle MarTech and Braze • Collaborate cross-functionally to translate lifecycle marketing strategies into technical requirements and executed solutions What you'll need: • 5–7+ years of experience in marketing technology, lifecycle marketing, or marketing automation • Hands-on experience with Braze (strongly preferred) including multi-channel orchestration (Comparable marketing platforms like Salesforce Marketing Cloud, Iterable, or HubSpot acceptable with relevant multi-channel experience) • Strong expertise in email design, HTML/CSS, and building reusable, brand-compliant drag-n-drop templates • Proven experience building and executing multi-channel lifecycle journeys across email, push, SMS, and in-product messaging • Experience implementing and managing subscription centers and preference management • Solid understanding of data integrations, APIs, and marketing automation workflows • Strong knowledge of deliverability, compliance (CAN-SPAM), and email best practices • Ability to collaborate effectively with Marketing, CRM Business Solutions, Data, and external partners • Detail-oriented, technically curious, and comfortable owning both strategy execution and hands-on implementation • Experience scaling lifecycle programs in a high-volume or fast-growing environment is a plus Compensation: The salary range for this role will be $80,000.00 - $100,000.00 USD. In addition, this position will also receive an annual target bonus of 8%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year plus seven paid holidays. Location: This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, Missouri, Montana, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Washington DC, Wisconsin. Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer: • 20 additional flex remote days annually • 5 Company Wide Office-Optional weeks tied to major holidays Our Core Benefits Include: • Generous PTO • 7 Paid Holidays Annually + 5 Conditional Holidays Annually • 1 Service Day Annually • 401k with 3.5% Company Match • Paid Parental Bonding Leave • Health, Vision, Dental Coverage • Life and Disability Insurance Covered 100% by NinjaTrader We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Apply tot his job Apply To this Job