AR Specialist and Credit Control

Description • Embark on a rewarding career journey as an AR Specialist and Credit Control professional within Xplor Product Support Specialist I's dynamic Corporate Finance team. This role offers a unique opportunity to make a tangible impact daily, contributing directly to the seamless financial operations that underpin our commitment to enriching customer experiences through every interaction, line of code, and interface design. • Reporting directly to the Order Cash Lead, you will be instrumental in providing exceptional support to our clients, addressing their inquiries related to invoicing with clarity and efficiency. Your expertise will be crucial in the accurate creation of invoices, ensuring all billing is precise and timely, and in the meticulous application of payments, maintaining the integrity of our financial records. • A core component of your role will involve managing the sales ledger, a critical function that requires diligent attention to detail to ensure all sales transactions are accurately recorded and reconciled. This includes proactive engagement in credit control activities, safeguarding the company's financial health by managing outstanding accounts and mitigating risk. • You will play a vital part in our month-end reporting processes, specifically focusing on the Accounts Receivable (AR) ledger. This involves compiling and analyzing AR data, preparing comprehensive reports, and ensuring all financial statements accurately reflect the company's receivables position. • Handling the AR Mailbox will be a key responsibility, requiring you to manage incoming communications, resolve queries efficiently, and ensure all AR-related issues are addressed promptly and professionally. This includes managing escalated queries from both internal departments and external clients, acting as a point of contact for complex billing and payment matters. • A significant aspect of your role will be the precise bank allocation for AR postings. This demands a keen eye for detail to match incoming payments with outstanding invoices, ensuring our cash flow is accurately represented and all accounts are up-to-date. • You will be responsible for the processing of Stripe subscriptions, a critical function for our recurring revenue streams. This involves ensuring all subscription payments are processed correctly and allocated accurately within our accounting software, maintaining a clear and organized record of all subscription-based transactions. • Maintaining customer contracts and managing the invoicing process for these agreements will be another key area of focus. This requires a thorough understanding of contract terms and the ability to translate them into accurate and timely invoices, ensuring client satisfaction and adherence to contractual obligations. • You will be tasked with completing essential audit checks related to AR processes. This involves performing regular reviews and reconciliations to ensure compliance with internal policies and external regulations, contributing to the overall financial control environment. • On a day-to-day basis, you will be involved in essential finance processing tasks, ensuring the smooth and efficient operation of the AR function. This includes daily reconciliations, payment processing, and query resolution. • You will actively contribute to reporting on projects related to AR improvements and process enhancements, working closely with the Order to Cash Manager to identify opportunities for increased efficiency and accuracy. • A crucial responsibility will be to review and reconcile integrations from our operating platforms, specifically ensuring the seamless data flow between Salesforce and NetSuite. This reconciliation is vital for maintaining the completeness and integrity of our invoicing data, preventing discrepancies and ensuring accurate financial reporting. • You will be involved in the creation and review of Standard Operating Procedures (SOPs) where necessary, documenting best practices and ensuring consistency in our AR processes. This contributes to a more robust and scalable finance function. • You will have the opportunity to implement process improvements aimed at enhancing efficiency and accuracy across the Order to Cash cycle. Your insights and recommendations will be valued in driving continuous improvement within the team. • This role is ideal for individuals seeking to work within the EST or CST time zones, facilitating effective collaboration with the wider team. • The average base salary for this position ranges from $40,000 to $45,000, reflecting the importance and scope of this role. • In addition to the base salary, you may be considered for a discretionary annual bonus, recognizing your contributions to the company's success. • This position offers the flexibility of fully remote work, provided you have eligible working rights and are situated in a time zone that allows for sufficient overlap and collaboration with your team. This remote work arrangement is supported by our commitment to fostering a productive and inclusive work environment, regardless of geographical location. Requirements • Proven experience in Accounts Receivable (AR) functions, including invoicing, payment application, and cash application. • Experience with credit control activities, including managing debtor balances and collections. • Proficiency in accounting software (e.g., NetSuite) and CRM systems (e.g., Salesforce). • Strong analytical and problem-solving skills with a keen eye for detail. • Excellent communication and interpersonal skills, with the ability to liaunt effectively with internal and external stakeholders. • Ability to work independently and manage multiple priorities in a remote work environment. ️ Benefits • Competitive base salary range of $40,000 - $45,000. • Potential for a discretionary annual bonus. • Fully remote work opportunity with flexible working hours. • Opportunity to work with a leading product support company and contribute to enriching customer experiences. • Professional development and growth opportunities within the finance team. 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