[Remote] Cybersecurity Engineer in Richmond, VA (REMOTE)

Note: The job is a remote job and is open to candidates in USA. Super Technology Solutions, Inc. is seeking a Cybersecurity Engineer for a contract position. The role involves administering and maintaining security tools, ensuring accurate asset inventory, and responding to customer inquiries while managing various security systems. Responsibilities • Administer and Maintain EDR Tools, Tune detection rules to reduce false positives and improve threat visibility for each covered locality • Ensure asset inventory is accurate and up to date for each covered locality • Regularly update the EDR platform and agents to the latest versions • Review and adjust security policies • Conduct health checks to ensure the EDR system is functioning properly • Investigate and remediate unexpected agent behavior • Ensure that Integrations are working as required and troubleshoot when issues are identified • Administer and Maintain Vulnerability Management System, Maintain and update the vulnerability management platform and agents • Conduct health checks to ensure the VMS system is functioning properly • Tune scan policies to reduce false positives and improve accuracy for each covered locality • Ensure asset inventory is accurate and up to date for each covered locality • Configure and schedule scans for each covered locality • Investigate and remediate unexpected agent behavior • Ensure that integrations are working as required and troubleshoot when issues are identified • Respond to and resolve customer inquiries and issues submitted through the ticketing system and SOC • Maintain and update the Remote Monitoring and Management platform and agents • Accurately document customer interactions, troubleshooting steps, and resolutions • Escalate complex or unresolved issues as needed • Monitor ticket queues to ensure service level agreements (SLAs) are met and follow up with customers as needed Skills • Administer and Maintain EDR Tools • Administer and Maintain Vulnerability Management System • Experience in information security, with a focus on security technologies • Excellent verbal and written communication skills; ability to convey complex security concepts in a clear and relatable manner • Ability to work independently and as part of a team • Excellent organizational skills and attention to detail • Relevant certifications preferred Company Overview • Super Technology Solutions, Inc. It was founded in 2007, and is headquartered in Brooklyn, New York, USA, with a workforce of 11-50 employees. Its website is https://supertsi.com. Company H1B Sponsorship • Super Technology Solutions, Inc has a track record of offering H1B sponsorships, with 3 in 2025, 3 in 2024, 4 in 2023, 4 in 2022, 9 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job Apply To this Job