Business Process Improvement Supervisor
Job Description:
• Evaluate current business workflows to identify bottlenecks, redundancies, and inefficiencies.
• Identify opportunities to implement technology solutions to streamline operations and enhance productivity.
• Design, sustain, and analyze dashboards and KPI boards to surface performance issues and validate process improvements.
• Supervise and mentor direct reports, reviewing their work and supporting their professional development.
• Create user-friendly SOPs, process maps, and training materials. Lead cross-functional teams through change, ensuring user adoption.
Requirements:
• 3–5+ years in business process improvement, operations analysis, or a related role
• Knowledge of Lean Six Sigma
• Proven experience in coaching, guiding, or supervising staff
• Proficiency in CargoWise; experience with driving automation by leveraging technology
• Advanced proficiency in Microsoft Excel, including complex formulas, functions, and macros.
Benefits:
• Medical/prescription drug coverage
• Dental coverage
• Vision coverage
• Flexible Spending Account
• Health Savings Account
• Dependent Care Flexible Spending Account
• Basic and Supplemental Life Insurance & Accidental Death and Dismemberment
• Disability Income Protection Plan
• Employee Assistance Program
• 401(k) retirement program
• Vacation
• Paid Holidays and Personal time
• Paid Sick and Family and Medical Leave time as required by law
• Discounted Employee Stock Purchase Program
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