Systems Engineer, System Operations, Data Center | Technology | Remote

Who We Are FTI Consulting is the world's leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world's leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities. At FTI Consulting, you'll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world's leading experts in your field, you'll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you. There's never been a more exciting time to join FTI Consulting and this is where you will do the most exciting and fulfilling work of your career. Are you ready to make an impact? About The Role The System Operations team deploys, upgrades, monitors, and maintains complex applications in high availability datacenters worldwide. The Systems Engineer role requires a deep knowledge of cloud infrastructure, and the tools required to monitor and maintain it. The successful candidate will work independently and leverage strong troubleshooting skills to identify problems before clients do. This is an ideal opportunity for someone who: • Works flexibly with a variety of team members - we work on a variety of projects and requests at the same time, each of which can be staffed differently and with different client demands. • Is eager and excited to learn - a positive, open-minded attitude will ensure quality work and bodes well for long-term career development. • Works hard - while innovation is part of future success, everyone has common tasks that are part of the overall workflow and on which attention to detail and high-quality client service are crucial. • Communicates well - this is critical to be able to understand project requirements and to explain processes and complex workflows simply via verbal and written communication. • Enjoys working with evolving digital data sources - utilize and develop processes to effectively process and manage new data sources. What You'll Do • Play a key role in supporting and maintaining AWS Cloud infrastructure, with a focus on core services such as EC2, S3, IAM Roles, Workspaces, and other AWS technologies. • Provide support for co-located data centers that host virtual technologies, including but not limited to Zadara ZCompute. • Support enterprise applications including Active Directory, Kasm, SharePoint, SCCM, and SCOM. • Provide input and hands-on support for software deployment and updates using Azure-based CI/CD pipelines to streamline automation and reduce manual overhead. • Offer day-to-day operational support for various critical Windows and Linux-based web applications. • Maintain clear and proactive communication with stakeholders, ensuring they're informed of incident status, planned changes, and potential service interruptions. • Develop and maintain thorough internal documentation, including SOPs, technical guidelines, and knowledge base articles to improve team efficiency and continuity. • Collaborate with senior team members and cross-functional partners to gather client requirements, offer sound recommendations, and effectively manage expectations. • Participate in a rotating on-call schedule, responding to after-hours incidents and ensuring minimal disruption to services. • Take on additional tasks and responsibilities as assigned, contributing to team success and continuous improvement. How You'll Grow We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth. As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role. What You Will Need To Succeed Basic Qualifications • 5+ years of post-graduate professional experience providing enterprise application administration • 3+ years of experience working in a 24/7/365, multi-tiered production environment • Willingness to work flexible hours • Ability to travel to client and FTI office(s) as needed • Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship Preferred Qualifications • AWS Sysops or Architect certification • Strong understanding of AD Sites & Services, DNS, and Group Policy. • Prior exposure to Linux (Rocky or equivalent) • Knowledge of Docker, Kubernetes, or Elastic Search #LI-HB1 Total Wellbeing Our goal is to support the wellbeing of you and your families-physically, emotionally, and financially. We offer comprehensive benefits such as the following: • Competitive total compensation, including bonus earning potential • Full package of benefits plans, including medical, dental, and vision coverage along with life and disability insurance • Generous paid time off and holidays • Company matched 401(k) retirement savings plan • Potential for flexible work arrangements • Generous paid parental leave with available planning tools, virtual expert coaching services and flex return support • Family care benefits, including back-up child/elder care • Employee wellness platform • Employee recognition programs • Paid time off for volunteering in your community • Corporate matching for charitable donations most important to you • Make an impact in our communities through company sponsored pro bono work • Professional development and certification programs • Free in-office snacks and drinks • Free smartphone and cellular plan (if applicable) • FTI Perks & Discounts at retailers and businesses • Upscale offices close to public transportation About FTI Consulting FTI Consulting, Inc. is a leading global expert firm for organizations facing crisis and transformation, with more than 8,100 employees located in 32 countries and territories as of December 31, 2025. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. The Company generated $3.80 billion in revenues during fiscal year 2025. More information can be found at www.fticonsulting.com. FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual's location, skills, level of experience, and qualifications. Additional Information • Job Family/Level: Op Level 2 - Sr Consultant - Tier 1 • Citizenship Status Accepted: Not Applicable • Exempt or Non-Exempt?: Exempt Compensation • Minimum Pay: 57000 • Maximum Pay: 157000 Apply tot his job Apply To this Job