**Experienced Commercial Insurance Customer Service Representative – Delivering Exceptional Client Experiences at arenaflex**

Are you a customer service professional with a passion for commercial insurance and a drive to deliver exceptional client experiences? Do you thrive in a dynamic and fast-paced environment where no two days are the same? If so, we invite you to join arenaflex as an Experienced Commercial Insurance Customer Service Representative. **About arenaflex** arenaflex is a leading provider of innovative insurance solutions, dedicated to helping businesses navigate the complexities of commercial insurance. Our team of experts is committed to delivering exceptional service, ensuring our clients receive the support they need to thrive. As a Commercial Insurance Customer Service Representative at arenaflex, you will be part of a dynamic team that is shaping the future of insurance. **Responsibilities** As a Commercial Insurance Customer Service Representative at arenaflex, you will be responsible for providing exceptional service to our clients, addressing their inquiries and resolving issues promptly. Your key responsibilities will include: * Providing excellent customer service to commercial insurance clients, addressing inquiries and resolving issues promptly. * Assisting clients with claims processing, ensuring all necessary documentation is collected and submitted efficiently. * Supporting the audit process by gathering and reviewing necessary documents and ensuring accurate reporting. * Assisting with the preparation and submission of renewal documents, ensuring timely and accurate processing of renewals. * Managing and maintaining accurate invoicing and billing records for clients, addressing any discrepancies that may arise. * Collaborating with internal teams to ensure seamless communication and service delivery for commercial clients. * Providing guidance to clients on policy changes, coverage options, and endorsements. * Keeping up-to-date with industry trends and regulations to ensure compliance and provide informed advice to clients. **Requirements** To succeed as a Commercial Insurance Customer Service Representative at arenaflex, you will need: * A minimum of 3 years of experience in commercial insurance. Please do not apply without any experience in commercial insurance. * Strong knowledge of commercial insurance products, policies, and procedures. * Experience in claims assistance, audits, renewals, and invoicing is required. * Excellent communication and interpersonal skills. * Strong organizational and time-management abilities. * Proficiency in insurance software and Microsoft Office Suite. * Ability to work independently as well as part of a team. **What We Offer** As a Commercial Insurance Customer Service Representative at arenaflex, you can expect: * A competitive hourly base salary, plus commission and bonus opportunities. * Paid Time Off (PTO) to ensure you have the time you need to recharge. * The flexibility to work from home, with a Mon-Fri schedule that allows you to maintain a healthy work-life balance. * Health insurance to protect you and your loved ones. * A retirement plan to help you plan for the future. * Career growth opportunities to help you develop your skills and advance your career. * A dynamic and supportive work environment that encourages collaboration and innovation. **Why Join arenaflex?** At arenaflex, we are passionate about delivering exceptional client experiences and making a positive impact on our community. As a Commercial Insurance Customer Service Representative, you will have the opportunity to: * Work with a talented team of insurance professionals who are dedicated to excellence. * Develop your skills and expertise in commercial insurance. * Make a real difference in the lives of our clients. * Enjoy a dynamic and supportive work environment that encourages collaboration and innovation. * Take advantage of career growth opportunities to help you advance your career. **How to Apply** If you are a motivated and experienced customer service professional with a passion for commercial insurance, we invite you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives. Apply for this job