**Experienced Customer Service/Sales Associate – Downingtown, PA Location at arenaflex**

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced retail environment where no two days are ever the same? If so, we want to hear from you! arenaflex is seeking an experienced Customer Service/Sales Associate to join our team at our Downingtown, PA location. As a key member of our sales team, you will be responsible for providing fast, friendly service to our customers, learning about our products, and selling entire projects to meet their needs. **About arenaflex** arenaflex is a leading home improvement retailer with a rich history of innovation and customer satisfaction. Our mission is to provide our customers with the products, services, and expertise they need to bring their projects to life. With a wide range of departments, including Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, and Tool Rental, we offer something for everyone. Our commitment to customer satisfaction, quality products, and exceptional service has earned us a reputation as a trusted partner in the home improvement industry. **Job Summary** As a Customer Service/Sales Associate at arenaflex, you will be responsible for: * Providing fast, friendly service to our customers by actively seeking out their needs and providing assistance * Learning about our products using our tools and providing information to customers to sell entire projects * Greeting, qualifying, recommending, and closing every customer in your department * Maintaining the in-stock condition of assigned areas, ensuring they are clean, shop-able, and safe * Providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, and reporting hazards or unsafe conditions to the Manager on Duty * Working in cooperation with your Department Supervisor and other associates in your department as well as other departments **Key Responsibilities** * Provide exceptional customer service by actively seeking out customers and providing assistance * Learn about products using our tools and provide information to customers to sell entire projects * Greet, qualify, recommend, and close every customer in your department * Maintain the in-stock condition of assigned areas, ensuring they are clean, shop-able, and safe * Provide a safe working and shopping environment by following all safety policies & standards, completing specified safety training, and reporting hazards or unsafe conditions to the Manager on Duty * Work in cooperation with your Department Supervisor and other associates in your department as well as other departments * Participate in visual merchandising and store displays to create an engaging shopping experience * Process transactions accurately and efficiently, including handling returns and exchanges * Maintain a high level of product knowledge and stay up-to-date on new products and promotions * Collaborate with other departments to ensure seamless customer service and sales experiences **Essential Qualifications** * High school diploma or equivalent required * 1-2 years of retail experience, preferably in a sales or customer service role * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Strong product knowledge and ability to learn quickly * Ability to lift up to 50 pounds and stand for long periods of time * Availability to work a variety of shifts, including weekends and holidays **Preferred Qualifications** * Previous experience in a home improvement or retail environment * Knowledge of building materials, tools, and equipment * Experience with point-of-sale systems and inventory management software * Bilingual or multilingual skills * Previous experience in a leadership or supervisory role **Skills and Competencies** * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Strong product knowledge and ability to learn quickly * Ability to lift up to 50 pounds and stand for long periods of time * Strong problem-solving and analytical skills * Ability to work independently and as part of a team * Strong attention to detail and organizational skills **Career Growth Opportunities and Learning Benefits** * arenaflex offers a comprehensive training program to help you develop your skills and knowledge * Opportunities for career advancement and professional growth * Competitive salary and benefits package * Discounts on arenaflex products and services * Opportunities for professional development and continuing education **Work Environment and Company Culture** * arenaflex is committed to providing a safe and inclusive work environment * We value diversity and inclusion and strive to create a workplace that reflects the communities we serve * arenaflex is an equal opportunity employer and welcomes applications from diverse candidates * We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off * arenaflex is a dynamic and fast-paced work environment that requires flexibility and adaptability **Compensation, Perks, and Benefits** * Competitive salary and benefits package * Discounts on arenaflex products and services * Opportunities for professional development and continuing education * Comprehensive training program to help you develop your skills and knowledge * Paid time off and holidays * 401(k) matching and retirement savings plan * Medical, dental, and vision insurance * Life insurance and disability insurance **How to Apply** If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we want to hear from you! Apply now to join our team at arenaflex in Downingtown, PA. Apply for this job