Customer Success Manager – SaaS (Remote)
We are hiring a Customer Success Manager to support and grow users on a fast-growing AI recruiting SaaS platform.You will help employers and recruiters onboard, post jobs, review candidates, and get the most value out of the platform.This is a remote role with long-term growth opportunities.ResponsibilitiesOnboard new employers and recruitersGuide users through posting jobs and reviewing candidatesAnswer questions via email, chat, or ZoomHelp users understand AI matching and applicant trackingIdentify user issues and relay feedback to the product teamImprove customer retention and satisfactionThis role is part of our ongoing hiring pipeline as we scale.
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