Freelance_Clean Beauty Concierge

About the position Westman Atelier is seeking a Clean Beauty Concierge representative who will serve as a virtual brand ambassador and the face of Westman Atelier’s client experience. This role is responsible for delivering an exceptional and bespoke level of care, supporting our digital services. With a deep knowledge of our high-performance, skin-loving formulations, the Clean Beauty Concierge team is dedicated to building client loyalty through meaningful interactions and expert product guidance. Responsibilities • Conduct one-on-one video consultations tailored to each client’s unique needs, skin type, and lifestyle. • Deliver exceptional, high-touch service that reflects Westman Atelier’s brand and aesthetic standards. • Provide expert guidance on product recommendations and shade matching by replying to inquiries via email, text, and live chat. • Partner with the Ecommerce team in the execution of new digital services, virtual events, and support ongoing ad-hoc support. • Act as a trusted resource for clients navigating our catalog of clean beauty products. • Represent Westman Atelier with professionalism, warmth, and deep brand knowledge at all touchpoints. Requirements • 2-3+ years of experience working directly with clients in beauty, retail, or luxury services. • Must have experience as a makeup artist, with knowledge of product application, technique, and customer engagement. • Must be comfortable with self-application for demonstration purposes. • Excellent written communication and interpersonal skills with a natural ability to connect with clients. • Strong attention to detail, self-starter, and able to thrive in a fast-paced, dynamic environment. • Proficient in Google Workspace, Zoom Meetings, and with digital scheduling tools. Apply tot his job Apply To this Job