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Experienced Customs Trade Coordinator – Remote Data Entry and Import Documentation Specialist at arenaflex

Remote, USA Full-time Posted 2025-11-24

Introduction to arenaflex

arenaflex is a global industry leader, committed to providing exceptional services and opportunities for career growth and development. As a human-first organization, we prioritize the well-being and success of our employees, offering a comprehensive range of benefits, training, and advancement opportunities. Our company culture values innovation, teamwork, and outstanding performance, recognizing individual efforts and encouraging novel ideas. If you're looking for a rewarding career with a world-class organization, arenaflex is the perfect place to start your journey.

Job Overview

We are seeking an experienced and skilled Customs Trade Coordinator to join our team at arenaflex. As a Customs Trade Coordinator, you will play a vital role in ensuring the smooth processing of import-related documentation, providing exceptional client service, and maintaining compliance with all relevant regulations. This is a full-time, remote position, offering a competitive salary of $20-30 per hour and a comprehensive benefits package.

Key Responsibilities

  • Provide impeccable client service, responding to inquiries and resolving issues in a timely and professional manner
  • Retrieve and verify the correct arrangement of products for customs clearance from databases, SOPs, duty books, web resources, or customs documentation
  • Perform data entry and processing of various import-related documents for submission to US Customs, including PGA (Participating Government Agencies) documentation
  • Maintain and update all shipment documentation in compliance with record-keeping requirements, ensuring accuracy and attention to detail
  • Comply with all international importing and exporting regulations, staying up-to-date with changes and updates in the industry
  • Collaborate closely with internal staff, departments, other arenaflex operations, and clients to deliver an elevated level of service and support
  • Process organization financier shipments and handle remote filings as required
  • Ensure all service and organizational policies are followed, adhering to established procedures and guidelines

Essential Qualifications

  • High school certificate or GED required
  • No industry experience required, but a minimum of six months of work experience is preferred
  • Data entry/console experience required, with proficiency in MS Office, Outlook, and office equipment (telephone, fax, scanner, printer, copier)
  • Excellent communication skills, both verbal and written, with strong organizational and interpersonal abilities
  • Problem-solving skills, with the ability to handle high volumes of work and time-sensitive tasks
  • Capacity to work independently with minimal supervision, utilizing various systems and reference materials as needed

Preferred Qualifications

  • Bachelor's degree in a related field, such as international trade, logistics, or business administration
  • Previous experience in customs brokerage, import/export operations, or a related field
  • Knowledge of US Customs regulations and procedures, including PGA documentation and remote filings
  • Proficiency in additional software applications, such as customs clearance systems or transportation management systems
  • Experience working in a fast-paced, dynamic environment, with a strong focus on customer service and satisfaction

Career Growth and Development Opportunities

At arenaflex, we are committed to the growth and development of our employees, offering a range of training programs, workshops, and advancement opportunities. As a Customs Trade Coordinator, you will have the chance to develop your skills and expertise, taking on new challenges and responsibilities as you progress in your career. Our company culture encourages innovation, creativity, and collaboration, providing a supportive and dynamic work environment that fosters success and achievement.

Work Environment and Company Culture

arenaflex is a global organization, with a diverse and inclusive work environment that values individuality and promotes teamwork. Our company culture is built on a foundation of respect, empathy, and open communication, recognizing the importance of work-life balance and employee well-being. As a remote employee, you will be part of a virtual team, collaborating with colleagues and clients across different time zones and regions. Our technology and infrastructure are designed to support remote work, providing a seamless and efficient experience that enables you to perform at your best.

Compensation, Perks, and Benefits

arenaflex offers a competitive salary range of $20-30 per hour, depending on experience and qualifications. Our comprehensive benefits package includes paid training, health insurance, retirement plans, and paid time off, among other perks and incentives. We also provide opportunities for professional development, education assistance, and career advancement, recognizing the importance of investing in our employees' future.

Conclusion

If you are a motivated and detail-oriented individual, with a passion for international trade and customs operations, we encourage you to apply for this exciting opportunity at arenaflex. As a Customs Trade Coordinator, you will play a vital role in our organization, providing exceptional client service and ensuring compliance with all relevant regulations. Join our team and start your journey with a world-class organization, committed to your growth, development, and success.

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