Experienced Remote Data Entry Assistant and Typing Professional for Dynamic Case Processing and Administrative Support at arenaflex

Introduction to arenaflex and the Role

arenaflex is a leading organization that values innovation, efficiency, and customer satisfaction. We are currently seeking a highly skilled and detail-oriented Data Entry Assistant / Typing professional to join our team in a remote capacity. As a Data Entry Assistant / Typing at arenaflex, you will play a vital role in providing exceptional case processing support, mail room assistance, and communications services to our clients. This is an exciting opportunity for individuals who are passionate about delivering high-quality administrative support and are comfortable working in a fast-paced, dynamic environment.

Key Responsibilities

In this role, you will be responsible for a wide range of tasks, including:

• Logging in petitions and creating and labeling case folders
• Researching cases and preparing and entering associated data in systems
• Maintaining the integrity of files within process units and file storage
• Scanning documents and associating them to electronic case files
• Putting case files in document order and identifying, reporting, and obtaining missing documents for cases
• Receiving, sorting, opening, organizing, date stamping, and delivering incoming mail and cases
• Operating letter insertion and postage equipment and identifying and sorting mail, petitions, and files
• Delivering routing sheets/file requests to the appropriate units and requesting/receiving files from other units
• Logging and delivering messages and logging petitions
• Weighing, labeling, pulling, and packing out-going case files
• Inputting call questions and/or email responses into tracking systems and documenting every call/email
• Escalating calls to supervisors as required by procedures and resolving caller questions promptly and efficiently
• Communicating answers clearly and correctly from scripted call response plans and referencing answers from a computer while rapidly typing notes into a system

Essential Qualifications

To be successful in this role, you will need to possess the following essential qualifications:

• One to two years of relevant administrative experience preferred
• Ability to pass a typing test of at least 35-40 WPM with no errors
• Experience in an office/clerical environment is desired
• Intermediate computer skills utilizing multiple monitors and active sessions
• Basic use of MS Office, including Excel, Word, and Email
• Good interpersonal and professional communication skills
• Good attention to detail while working in a fast-paced environment
• Capable of working in a multi-task environment with rapidly changing priorities
• Very good command of the English Language; Spanish is a plus
• Demonstrate a professional work ethic
• Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance

Preferred Qualifications

While not essential, the following qualifications are highly desirable:

• Previous experience in a remote or teleworking environment
• Advanced computer skills, including experience with database management systems
• Excellent problem-solving and analytical skills
• Ability to work independently with minimal supervision
• Strong organizational and time management skills

Skills and Competencies

To excel in this role, you will need to possess a range of skills and competencies, including:

• Strong typing skills, with the ability to type at least 40 WPM with no errors
• Excellent communication and interpersonal skills
• Good attention to detail and ability to work accurately in a fast-paced environment
• Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills, with the ability to think critically and outside the box

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a Data Entry Assistant / Typing, you will have access to a range of training and development opportunities, including:

• Comprehensive training program to ensure you have the skills and knowledge needed to succeed in your role
• Ongoing coaching and feedback to help you grow and develop in your career
• Opportunities for advancement and career progression within the company
• Access to a range of online training courses and resources to help you develop new skills and knowledge

Work Environment and Company Culture

At arenaflex, we pride ourselves on our positive and supportive work environment. As a remote employee, you will be part of a dynamic and distributed team, with opportunities to collaborate and connect with colleagues from across the organization. Our company culture is built on values of innovation, integrity, and customer satisfaction, and we are committed to creating a workplace that is inclusive, respectful, and empowering for all employees.

Compensation, Perks, and Benefits

As a Data Entry Assistant / Typing at arenaflex, you will be eligible for a range of compensation, perks, and benefits, including:

• Competitive salary and benefits package
• Opportunities for overtime and bonus pay
• Comprehensive health and wellness program, including medical, dental, and vision coverage
• 401(k) retirement savings plan with company match
• Generous paid time off and holiday schedule
• Access to a range of employee discounts and perks, including discounts on products and services

Conclusion

If you are a motivated and detail-oriented individual with a passion for delivering exceptional administrative support, we encourage you to apply for this exciting opportunity to join our team as a Data Entry Assistant / Typing at arenaflex. With a range of benefits, perks, and opportunities for growth and development, this is a role that offers the perfect blend of challenge, reward, and fulfillment. Don't miss out on this opportunity to take your career to the next level and apply today!