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**Experienced Senior Analyst, Co-Brand Customer Analytics & Cross-Channel Innovation at arenaflex**

Remote, USA Full-time Posted 2025-11-24
Are you a data-driven professional with a passion for innovation and customer engagement? Do you thrive in a fast-paced environment where you can make a meaningful impact on business growth and customer experiences? Look no further than arenaflex, a global leader in the financial services industry. We're seeking an experienced Senior Analyst to join our Cobrand Partnership Marketing Team within Consumer Marketing Services, focusing on the growth and expansion of Customer Marketing in both Marriott and arenaflex Channels for existing Card Members as well as Channel Innovation for the portfolio. **About arenaflex** arenaflex is a global leader in the financial services industry, with a rich history of innovation and customer-centricity. Our mission is to provide the world's best customer experience every day, and we're committed to making a positive impact on our customers, communities, and colleagues. With a diverse and inclusive culture, we offer a unique and meaningful career journey that's tailored to your individual needs and goals. **The Role** As a Senior Analyst, Marriott Customer Analytics and Cross-Channel Innovation, you'll play a pivotal role in data-driven decision making and strategic growth for the portfolio. You'll be responsible for managing new Data, Capabilities and Channel Innovation initiatives for the portfolio and leading critical reporting deliverables, including monthly performance decks and in-depth campaign analyses for the Customer Loyalty channels. This role offers an exciting opportunity to make meaningful impact on portfolio growth and customer engagement through analytics, excellence, and strategic innovation. **Key Responsibilities** * Support new and ongoing Data, Capabilities and Channel Innovation initiatives: documenting and effectively tracking project timelines, stakeholder alignment, and delivery milestones. * Manage capabilities roadmap, identifying key opportunities to unlock growth and efficiencies, and support annual tech planning process. * Deliver accurate, timely, and insightful reporting and campaign analyses that inform strategic decisions, ensuring clear communication of insights to leadership and stakeholders. * Build and maintain reliable forecasting models and lead monthly/annual submissions to anticipate accurate portfolio and channel performance trends. * Identify opportunities for growth and efficiency across channels through data analysis. * Collaborate effectively with cross-functional teams such as acquisition, product management, product development, technology, and external partners. * Oversee budget planning and tracking to ensure efficient utilization. **Preferred Qualifications** * 2+ years of marketing and/or tech project management experience * Strong relationship building and partner management skills with the ability to interact with internal and external partners at various levels across the organization * Comfortable managing data and proven ability to derive insights from it * Highly analytical, showcasing a high degree of business acumen and critical thinking with ability to synthesize data into actionable insights. * Develops high-quality presentations to effectively communicate learnings with key stakeholders * Passion for marketing/tech and an innovative, creative thinker with ability to think outside the box * Desire to join a high-profile, results-oriented, and dynamic team * Self-motivator who takes initiative, learns, follows-up, and identifies new approaches * Passion for "solving puzzles" and simplifying complex issues * Strong organizational and analytical skills with keen attention to detail * Ability to multitask and operate effectively under changing conditions * Excellent written and verbal communication skills * BA/BS Preferred **What We Offer** * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities **About Our Culture** At arenaflex, we're committed to creating a culture that's inclusive, diverse, and supportive. We believe that our colleagues are our greatest asset, and we're dedicated to providing them with the support and resources they need to thrive, both personally and professionally. Our culture is built on a foundation of integrity, respect, and open communication, and we're proud to be an equal opportunity employer. **How to Apply** If you're a motivated and results-driven professional with a passion for customer analytics and cross-channel innovation, we encourage you to apply for this exciting opportunity. Please visit our website to learn more about arenaflex and our culture, and to submit your application. Apply Job! For more such jobs please click here! **Equal Opportunity Employer** arenaflex is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. **Employment Eligibility** Employment eligibility to work with arenaflex in the U.S. is required as the company will not pursue visa sponsorship for this position. **Know Your Rights** US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and the Pay Transparency Policy Statement. If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters. Apply for this job    

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