Agency Operations Manager

Why Accelerazon Accelerazon is a boutique Amazon marketing agency built around a simple idea: meaningful work should produce meaningful outcomes - for our clients and for our team. We intentionally keep our client portfolio focused and our team small so we can stay deeply engaged, deliver high-quality work, and operate with clarity and accountability. Our clients rely on us as true partners, not task executors. We value ownership, transparency, disciplined thinking, and long-term relationships. As we grow, we’re looking for a senior operator to help strengthen the structure, systems, and day-to-day leadership of the business, with the Amazon experience to jump in and execute tasks when needed. The Role This is an operational leadership role - a critical the bridge between founder-level strategy/execution and the implementation of day-to-day client level execution across our team. As founders, we are focused on strategic direction, growth, and key client relationships. We are hiring a General Manager to work alongside us, translating strategy into clear priorities and execution across the team. Because we are a small, growing agency, this is a player-coach role. In the near term, you will be expected to step into accounts, solve problems directly, and execute when needed. Over time, as the team expands and systems mature, the role will evolve toward greater management and operational oversight. This position requires both leadership capability and deep, hands-on Amazon experience. What You’ll Own Team Leadership & Accountability • Manage and mentor individual contributors • Clarify priorities, workload, and performance expectations • Strengthen communication rhythms and feedback systems • Support hiring and onboarding as we expand Operational Structure & Process • Improve SOPs, workflows, and internal systems • Ensure initiatives move forward efficiently and on time • Identify bottlenecks and proactively solve operational gaps • Help us scale intentionally without sacrificing quality Strategic Support & Amazon Execution • Collaborate with founders on Amazon strategy and account direction • Provide informed recommendations grounded in experience • Step directly into accounts when performance, complexity, or bandwidth requires it • Maintain a strong working knowledge across advertising, content, reporting, and marketplace operations You will play a key role in ensuring the team executes effectively against our strategic priorities while maintaining hands-on credibility. What Makes You a Strong Fit You are a strong operator who thrives in the space between high-level strategy and detailed execution. You likely: • Have meaningful experience managing people or leading contributors • Have worked deeply inside Amazon (brand or agency side) • Understand how to balance structure with flexibility • Are comfortable being accountable for outcomes while working collaboratively with founders We care deeply about how you think: • Commercial awareness and disciplined decision-making • Clear, professional communication • Data-driven, analytical problem solving • Comfort operating in ambiguity • Ownership mindset without ego Strong Amazon ecosystem experience is required. Leadership experience is essential. Growth & Opportunity This is a foundational hire for Accelerazon. You’ll help shape how we scale, influence how we build our team, and create the structure that allows us to grow well. We are fully remote and location-agnostic (with general East Coast collaboration hours). We offer competitive compensation based on experience, a 401(k) with matching contributions, and the opportunity to play a meaningful leadership role within a growing agency. How to Apply Submit your resume along with a cover note answering: What is the product you spent the most time researching before purchasing on Amazon, and why? We’re less interested in pedigree and more interested in judgment, ownership, and how you approach problems. Accelerazon is an Equal Opportunity Employer. We value diverse perspectives and encourage qualified candidates from all backgrounds to apply. skX4xONCLQ Apply tot his job Apply To this Job