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[Hiring] Operations & Training Coordinator @Dine Brands Global

Remote, USA Full-time Posted 2026-03-20
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a proactive and detail-oriented Administrative Coordinator to support Dual Brands Operations & Training and Dine Brands Company Operations. This remote role acts as a central support hub, reporting to the Director of Training and supporting the Vice President of Operations and Director of Operations for Dual Brands. The ideal candidate will manage high-volume logistics, financial tracking, and onboarding for both internal and external training teams. • Travel & Logistics Coordination: • Manage end-to-end travel logistics for NRO Trainers and MITs, including booking airfare, hotels, and rental cars, while ensuring adherence to company travel policies. • Onboarding & Contractor Management: • Facilitate the setup of external contract trainers with third-party payroll vendors. • Coordinate with internal payroll and AP teams to set up internal company-operated restaurant team members on temporary NRO assignments for payroll and expense reimbursement. • Tracking & Operational Documentation: • Maintain and update real-time tracking and reporting for Managers In Training (MITs) for Company Operations and project training milestones for New Restaurant Openings. • Create and maintain project assets, trackers, and checklists using project management software (strong preference for Smartsheet). • Maintain organized digital filing systems for all NRO project documents and ensure team-wide access to current training materials. • Ensure data accuracy for contractor status, travel logistics, and expense tracking. • Financial Administration: • Execute invoice coding and processing; maintain meticulous expense tracking to ensure all NRO-related invoices are received and accounted for. • Meeting & Events: • Schedule calls and complex meetings across multiple time zones. • Assist with meeting agendas and notes and source venues through vendor partners for in-person sessions. • Procurement: • Manage the ordering and delivery of essential materials and supplies required for successful new restaurant openings. • Administrative Support: • Manage calendars for senior leadership as needed. Qualifications • 3+ years of administrative or coordination experience; experience in hospitality or a multi-unit franchise environment is preferred. • Bachelor’s degree in Business, Communications, or a related field, or equivalent professional experience. Requirements • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) is required. • Expertise in leveraging Smartsheet as a tracking and project management tool is strongly preferred. • Proven ability to manage high-volume travel and scheduling logistics with high attention to detail. • Strong verbal and written skills with the ability to triage inquiries and interact with stakeholders at all levels. • Must have the flexibility to work non-traditional hours, including nights and/or weekends, based on business needs and restaurant opening timelines. • Ability to work effectively in a remote, fast-paced environment and meet critical deadlines. Benefits • Target Salary range $65k-$75k depending on experience. Apply tot his job Apply To this Job

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