Experienced Full Time Customer Service Representative – Delivering Unmatched Consumer Experiences at arenaflex

Welcome to arenaflex: Revolutionizing Consumer Experience

arenaflex is a rapidly growing, innovative business consulting firm on a mission to revolutionize the consumer experience. We pride ourselves on providing an unmatched experience for all our consumers, thanks to our remarkable Full Time Customer Service Representative team. At arenaflex, we believe in fostering a culture of trust, interdependence, and responsibility, which enhances our ability to achieve recurring success. Our cohesive team of Full Time Customer Service Representatives and sales professionals ensures that we offer our associates and clients unlimited growth and business development opportunities.

About Our Team

We are a family-oriented team that values the bond of trust and interdependence among our members. Our office has a very energetic, competitive, and fun environment, where we encourage creativity, innovation, and teamwork. If you have a great attitude and an outgoing personality, we'll provide all the necessary tools to help you succeed in your role as a Full Time Customer Service Representative.

Job Summary

We are looking for a highly motivated and consumer-centric Full Time Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences, resolving customer issues, and driving sales growth. If you are a reliable, versatile, and achievement-oriented individual with a passion for interacting with others, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

• Meet with customers directly on a daily basis to review available products and services and initiate the sales process
• Ensure accurate entry of customer contact information
• Maintain a positive and cheerful attitude when working with a variety of customers
• Handle all questions and inquiries from new and potential customers face-to-face
• Exceed targets and sales goals by upselling and promoting new products and/or services
• Resolve customer issues in a friendly, helpful way
• Assist the sales team in acquiring and retaining new customers
• Maintain comprehensive knowledge of our clients or sales promotions by attending client meetings

Essential Qualifications:

To be successful in this role, you should possess the following qualities:

• Reliability: 100% integrity, responsible, and a winning attitude
• Consumer-centricity: Enjoys interacting with others and making someone's day
• Versatility/Flexibility: Ability to roll with the punches, think swiftly on your feet, close a sale when needed, and develop brilliant solutions
• Achievement-orientation: Thrives on taking challenges head-on to accomplish set sales goals
• Autonomy/Independence: Works exceptionally well with minimal direction
• Innovativeness: Creative with the ability to think outside the box

Preferred Qualifications:

While not required, the following qualifications are preferred:

• Prior experience in customer service or sales
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Basic computer skills and knowledge of CRM software

What We Offer:

At arenaflex, we are committed to providing our employees with a supportive and inclusive work environment that fosters growth and development. As a Full Time Customer Service Representative, you can expect:

• Career Growth Opportunities: We believe in promoting from within and providing opportunities for professional growth and development
• Learning Benefits: We offer regular training and coaching to help you improve your skills and knowledge
• Competitive Compensation: We offer a competitive salary and benefits package to our employees
• Fun and Inclusive Work Environment: Our office is a fun and energetic place to work, with a strong focus on teamwork and collaboration

Our Culture:

At arenaflex, we are proud of our culture, which is built on the following values:

• Growth-oriented: We are competitive and want to see infinite growth for our team members
• Performance-oriented: We want to see all our Customer Service Representatives and Sales Associates achieve their highest potential
• People-oriented: We are supportive, family-oriented, and fairness-focused
• Team-oriented: We are an upbeat, inclusive, and collaborative environment

What to Expect:

This is a full-time, in-office position based in Brooklyn, New York. We are looking for candidates who are able to start immediately, so you must be local to the area. As a Full Time Customer Service Representative at arenaflex, you can expect a dynamic and fast-paced work environment that is both challenging and rewarding.

How to Apply:

If you are a motivated and consumer-centric individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to be considered for this role.

Conclusion:

At arenaflex, we are committed to providing our employees with a supportive and inclusive work environment that fosters growth and development. If you are looking for a challenging and rewarding career opportunity as a Full Time Customer Service Representative, we encourage you to apply for this exciting role. Join our team and be a part of our mission to revolutionize the consumer experience.