**Director, Customer Growth - Driving Beverage Industry Success at arenaflex**
**Job Summary:**
Join arenaflex, a leading beverage company, as we seek a highly strategic and innovative Director, Customer Growth to drive value, increase beverage incidence, and profitability for our customers. As a key member of our team, you will develop and manage marketing strategies and solutions in partnership with our customers, leveraging national marketing initiatives and consumer insights to drive results. If you're a results-driven marketing leader with an entrepreneurial spirit, digital mindset, and exceptional communication skills, we want to hear from you.
**About arenaflex:**
arenaflex is a global beverage leader with a portfolio of iconic and innovative brands, including Coca-Cola, Simply, Fairlife, and Topo Chico. We work with a diverse group of customers, ranging from retail and grocery outlets to theme parks, movie theaters, and restaurants. Our purpose is to refresh the world and make a difference, and we're committed to nurturing an inclusive culture that values continuous learning, growth, and innovation.
**Responsibilities:**
As a Director, Customer Growth, you will:
* Develop and implement total beverage marketing strategies in collaboration with customer strategy to drive revenue-enhancing concept development and leverage national marketing initiatives.
* Develop long-term customer relationships and own senior-level contact relationships to resolve and influence complex customer situations.
* Deliver consumer and industry insights, recommendations, and annual marketing calendars that shape and contribute to customer long-term planning processes.
* Conduct customer marketing stewardship reviews and provide business and opportunity assessments, including competitive analysis and PicOS (Picture of Success) recommendations.
* Seek out and leverage internal tools and resources to support customer strategies and host key strategic meetings, including KO Lab and associated preparations.
* Identify and leverage customer-specific and channel marketing opportunities through prioritizing and capitalizing on channel, customer, and shopper insights and linking to brand strategy.
* Champion customer and company imperatives internally and externally to deliver our Customer Commitment of Excellence in all areas.
* Develop and execute channel and customer promotions/programs that leverage national brand idea/thinking and consumer insights to drive increased consumer preference and customer activity.
* Work with sales teams to jointly present major initiatives to customers.
**Qualifications & Requirements:**
* Bachelor's degree in Marketing/Business or equivalent education; MBA preferred.
* 5+ years' business development experience in a consumer-packaged goods company, agency, or foodservice operator, preferably in both customer management and marketing roles or equivalent marketing leadership experience within the industry.
* Customer Relationship Management (CRM) experience.
* Advanced Strategic Thinking & Application.
* Robust Forecasting and Planning (Immediate & Long Term).
* Ability to recognize, understand, and interpret consumer behavior, brand strategies, channel, and customer needs while turning this knowledge into action and results.
* Previous Customer/Channel Management experience.
* Demonstrated personal leadership skills and influencing ability.
* Usage and analytical application of account performance data tools to support plans, opportunities, and stewardships.
* Effective oral and written communication skills with the ability to create persuasive selling stories.
**What We Can Do For You:**
* Work with a diverse group of customers and iconic brands.
* Develop and execute innovative marketing strategies and solutions.
* Collaborate with cross-functional teams to drive business results.
* Enjoy a dynamic and inclusive work environment.
* Participate in continuous learning and growth opportunities.
* Receive competitive compensation and benefits package.
**Skills:**
* Account Management
* Analytical Thinking
* Business Development
* Business Insights
* Business Planning
* Collaboration
* Communication
* Customer Marketing
* Customer Relationship Management (CRM)
* Customer Relationships
* Customer Service Management
* Decision Making
* Influencing
* Leadership
* Marketing
* Marketing Initiatives
* Negotiation
* Pitch Presentations
* Relationship Management
* Results-Oriented
* Teamwork
**Compensation & Benefits:**
* Base pay: $160,000 - $186,000
* Annual Incentive Reference Value Percentage: 30
* Competitive benefits package, including medical, financial, and other benefits.
**Our Purpose and Growth Culture:**
At arenaflex, we're committed to nurturing an inclusive culture that values continuous learning, growth, and innovation. We believe in taking deliberate action to refresh the world and make a difference. Our purpose is to refresh the world and make a difference, and we're committed to:
* Curiosity: We're curious about the world and our customers.
* Empowerment: We empower our employees to take ownership and make decisions.
* Inclusion: We value diversity and inclusion in all aspects of our business.
* Agility: We're agile and adaptable in a rapidly changing world.
**Equal Opportunity Employer:**
arenaflex is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class.
**How to Apply:**
If you're a results-driven marketing leader with an entrepreneurial spirit, digital mindset, and exceptional communication skills, we want to hear from you. Apply now to join our team and drive beverage industry success at arenaflex.
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