**Experienced Full Stack Customer Support Representative – Automotive Industry Expertise**

**Join arenaflex, a leading provider of auto glass services, in shaping the future of customer support** Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join arenaflex, a dynamic and growing organization that's revolutionizing the auto glass industry. **About arenaflex** arenaflex is a leading provider of auto glass services, with a strong presence across the country. Our team of experts is dedicated to delivering fast, friendly, and convenient services that exceed our customers' expectations. As a remote customer support representative, you'll play a vital role in shaping the future of customer support and helping us achieve our mission of providing exceptional experiences. **Job Description** As a remote customer support representative, you'll be responsible for providing top-notch support to our customers, ensuring their needs are met, and exceeding their expectations. Your primary responsibilities will include: * Creating estimates, price quotes, and invoices for customers' glass needs * Answering phones and returning customer calls in a timely and professional manner * Providing excellent customer service, resolving issues, and addressing concerns * Attention to detail, ensuring accuracy when booking appointments and inputting documentation * Confirming customer information is correct before booking appointments * Being professional and having a positive attitude, even in challenging situations **Requirements** To succeed in this role, you'll need to meet the following requirements: * A sales background (for experienced pay) * A positive attitude and excellent customer service skills * Basic computer skills, including proficiency in software applications * Strong communication skills, both written and verbal * Bilingual (Spanish) proficiency is a plus * Prior phone or call center experience is a plus **What We Offer** As a remote customer support representative at arenaflex, you'll enjoy a range of benefits, including: * Competitive base pay rates * Paid time off for full-time employees * Health, vision, and dental insurance * 401(k) company match for all employees * Same-day pay available through myFlexPay * Opportunities for career growth and professional development * A dynamic and supportive work environment **Work Environment and Culture** arenaflex is committed to creating a positive and inclusive work environment that fosters growth, innovation, and collaboration. Our team is passionate about delivering exceptional customer experiences and is dedicated to making a difference in the auto glass industry. **Compensation and Benefits** The compensation range for this role is $14.00 - $25.00, with base pay offered varying depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. arenaflex offers a variety of health and wellness benefits, including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.arenaflexbenefits.com **How to Apply** If you're a motivated and customer-focused individual with a passion for delivering exceptional experiences, we invite you to apply for this exciting opportunity. Please visit our website at [insert website URL] to learn more about arenaflex and our mission. Apply now and join our team of experts in shaping the future of customer support! **Equal Employment Opportunity** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination. **Contact Us** If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us. We look forward to hearing from you! **Apply Now** Apply Job! Apply for this job